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379 Posts

09-04-2019

United States of America

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  • Message 11 of 31

Re:Vantage proposes to install items already installed with the same version

2020-11-14, 3:22 AM

The way to resolve this in most cases in my experience dealing with these Vantage problems is to go into device manager and in the drivers tab click update driver. Go to show list available on this computer and select the version that should have been installed. After this, if you run Vantage again you probably won't get a message. The drivers basically were downloaded but never installed. They are on your computer IMO. This remedy has worked for me several times recently as Vantage has become flaky IMO.

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9 Posts

09-14-2020

Switzerland

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  • Message 12 of 31

Re:Vantage proposes to install items already installed with the same version

2020-11-14, 3:59 AM

At last this crazy behavior stopped. Really don't know what I has happened, I have done nothing from my side. 

Thanks for your help!

mario

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7097 Posts

10-29-2009

United States of America

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  • Message 13 of 31

Re:Vantage proposes to install items already installed with the same version

2020-11-17, 14:01 PM

The logs show a strange situation that we can't understand.  Would you be willing to let a Lenovo engineer access your system remotely for further debugging?  

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9 Posts

09-14-2020

Switzerland

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  • Message 14 of 31

Re:Vantage proposes to install items already installed with the same version

2020-11-20, 13:13 PM

... And restarted. Sigh

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16 Posts

07-05-2016

United States of America

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  • Message 15 of 31

Re:Vantage proposes to install items already installed with the same version

2020-11-28, 16:33 PM

Same problem here for months with Dolby Provisioning.

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9 Posts

09-14-2020

Switzerland

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  • Message 16 of 31

Re:Vantage proposes to install items already installed with the same version

2020-11-28, 16:43 PM

Yes, but I don't find Doly Provision under device manager... Any idea?

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9 Posts

09-14-2020

Switzerland

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  • Message 17 of 31

Re:Vantage proposes to install items already installed with the same version

2020-12-01, 7:38 AM

At last seems solved.

Launched Dolby Access, selected Settings and then Dolby Vision. Here it say it is not installed. Pushed the button to install it and then, after a reboot. Vantage does not offer anymore to install Dolby Provisioning package.

Thanks for your suggestions!

mario

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6 Posts

09-14-2020

United States of America

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  • Message 18 of 31

Re:Vantage proposes to install items already installed with the same version

2021-05-20, 13:29 PM

A new year, the same old problem. On my P53 running Windows 10 Pro 20H2 build 19042.985, Lenovo Vantage keeps wanting to update the Intel Management Engine Software Driver (Windows 10 Version 1709 or Later) - 10 [64], which it has already installed multiple times. Last time, Lenovo was able to fix this. Hope they can this time. See the image below and note the duplicate of that update.

 

 

Lenovo Vantage image of update problem

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7097 Posts

10-29-2009

United States of America

17873 Signins

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  • Posts: 7097
  • Registered: ‎10-29-2009
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  • Views: 167510
  • Message 19 of 31

Re:Vantage proposes to install items already installed with the same version

2021-05-20, 14:35 PM

I checked my P53 running Win10 20H2, and I didn't have this problem with the "Intel Management Engine Software".  But there may be unique reasons on your P53 why this problem happens.  Please zip up the files in C:\ProgramData\Lenovo\ImController\SystemPluginData\LenovoSystemUpdatePlugin\logs, attach the .zip file here, and we'll dig into it.

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9 Posts

09-14-2020

Switzerland

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  • Message 20 of 31

Re:Vantage proposes to install items already installed with the same version

2021-05-20, 17:05 PM

Exactly the same problem. Here is the requested copy of the log file directory.

Thanks to look at this annoying problem!

mario

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