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  • Message 21 of 31

Re:Vantage proposes to install items already installed with the same version

2021-05-24, 13:18 PM

Still doing it. Log file attached as requested.

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7097 Posts

10-29-2009

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  • Message 22 of 31

Re:Vantage proposes to install items already installed with the same version

2021-05-24, 13:29 PM

Thanks for the logs, we are looking into this now.  Can you please confirm whether your P53 is vPro model or not?

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  • Message 23 of 31

Re:Vantage proposes to install items already installed with the same version

2021-05-25, 5:09 AM

What is vPro? How I check it? I confirm have a P53 and don't remember hearing of vPro anywhere.

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  • Message 24 of 31

Re:Vantage proposes to install items already installed with the same version

2021-05-25, 13:18 PM

I've never heard of vPro. From what I can see after googling it, it is not easy to answer this question, and none of the diagnostics and settings tool on the computer say if this is enabled or not.

 

This is my model number: 20QNS00X00. The processor: Intel(R) Core(TM) i7-9750H CPU @ 2.60GHz.

 

Seems an oversight of the Vantage software if vPro is something that needs to be checked and yet Vantage cannot tell you. Fact is, Vantage should tell you every single thing about your computer that it is possible to tell. 

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  • Message 25 of 31

Re:Vantage proposes to install items already installed with the same version

2021-05-25, 13:32 PM

Sorry I should have clarified.  The Intel sticker on the keyboard bezel, it will either say "vPro" or not.  Such as "Core i7 vPro 9th Gen".  I think this problem only happens on systems without vPro, and we are working on that fix now. 

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  • Message 26 of 31

Re:Vantage proposes to install items already installed with the same version

2021-05-25, 14:02 PM
Mine has no vPro. It is a plain "Core i7 9th Gen".
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  • Message 27 of 31

Re:Vantage proposes to install items already installed with the same version

2021-05-25, 21:19 PM

No vPro on the sticker.

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  • Message 28 of 31

Re:Vantage proposes to install items already installed with the same version

2021-05-25, 22:06 PM

Thanks for confirming it.  This issue should be fixed later this week.

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  • Message 29 of 31

Re:Vantage proposes to install items already installed with the same version

2021-05-28, 12:21 PM

Can you guys please check if this is fixed now?

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  • Message 30 of 31

Re:Vantage proposes to install items already installed with the same version

2021-05-28, 12:22 PM

Yes! No more proposed as update! Thanks!

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