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1 Posts

07-19-2010

USA

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  • Registered: ‎07-19-2010
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  • Message 161 of 190

Re: W Series Laptops Shipping discussion (2010)

2010-07-19, 18:35 PM

It seems my new W701 is trapped in customs? Ordered 7/8/10.  Comiseration accepted :)

 

 

LOUISVILLE, KY, US07/18/20109:17 A.M.THIS SHIPMENT IS WAREHOUSED UNTIL IT IS RELEASED BY CLEARING AGENCY
 07/18/20108:26 A.M.ARRIVAL SCAN
ANCHORAGE, AK, US07/17/20107:34 P.M.DEPARTURE SCAN
ANCHORAGE, AK, US07/16/20101:49 P.M.ARRIVAL SCAN
SHANGHAI, CN07/16/201010:36 P.M.DEPARTURE SCAN
 07/16/20109:55 P.M.DEPARTURE SCAN
 07/16/20106:24 P.M.EXPORT SCAN
 07/16/20106:16 P.M.HUB SCAN
 07/16/20109:39 A.M.ORIGIN SCAN
CN07/16/20102:18 A.M.BILLING INFORMATION RECEIVED
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3 Posts

07-18-2010

Wilmington, NC

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  • Location: Wilmington, NC
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  • Message 162 of 190

Re: W Series Laptops Shipping discussion (2010)

2010-07-21, 17:14 PM

Ordered mine on 7-3-10, and got an estimated shipping date of 7-23-10, not too bad, then about 5 or so days later I called in, and slightly reconfigured my order, which not really to my surprise pushed the estimated ship date to 7-29-10, not too bad I thought, it was sort of my fault for not getting the order right first. Then to my surprise, few days ago on the 18th my W510 shipped, good 5 days ahead of the first estimate, and 11 of the second! And while even though I paid for the 2 day shipping, seeing it sitting in customs somehow tells me I won't get it that soon... hopefully it clears soon.

 

LOUISVILLE, KY, US07/21/20103:36 A.M.IMPORT SCAN

07/21/20103:06 A.M.THIS SHIPMENT IS WAREHOUSED UNTIL IT IS RELEASED BY CLEARING AGENCY

07/21/20103:04 A.M.IMPORT SCAN

07/21/20101:10 A.M.ARRIVAL SCAN
ANCHORAGE, AK, US07/20/20105:56 P.M.DEPARTURE SCAN

07/20/20102:22 P.M.ARRIVAL SCAN
SHANGHAI, CN07/20/201010:56 P.M.DEPARTURE SCAN

07/20/20104:39 P.M.DEPARTURE SCAN
SHANGHAI, CN07/19/20109:13 P.M.EXPORT SCAN

07/19/20109:07 P.M.LOCATION SCAN

07/19/201010:23 A.M.ORIGIN SCAN
CN07/19/20104:13 A.M.BILLING INFORMATION RECEIVED
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3 Posts

07-27-2010

Santa Clarita

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  • Location: Santa Clarita
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  • Message 163 of 190

Re: W Series Laptops Shipping discussion (2010)

2010-07-28, 17:11 PM
WOW, its the 28th and still no word. I'm kinda glad I did not pay for shipping.
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29 Posts

05-04-2010

canada

23 Signins

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  • Location: canada
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  • Message 164 of 190

Re: W Series Laptops Shipping discussion (2010)

2010-08-01, 2:42 AM

this one I just received took about 4 weeks. it's very similar to order a custom make vechicle. :(

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3 Posts

08-01-2010

Seattle

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  • Location: Seattle
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  • Message 165 of 190

Re: W Series Laptops Shipping discussion (2010)

2010-08-01, 19:57 PM

Ordered 7/1 with two-day shipping, shipped 7/18 from Shanghai, import scan in US Csutom for 8 days, received 7/26.

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15 Posts

08-09-2010

Cary NC

37 Signins

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  • Message 166 of 190

Re: W Series Laptops Shipping discussion (2010)

2010-08-13, 18:09 PM

I'm a little curious as to why I received an email from Lenovo stating that my laptop has been shipped 8/10 but my tracking information states otherwise.  Also what is the purpose of 2 day shipping if it still takes the same amount of time as regular shipping? Here is my updated status as of right now, I don't really expect it to get personally sent from China overnight, but the option of 2 day UPS delivery is a bit misleading.

 

LOUISVILLE, KY, US08/13/201011:42 A.M.THIS SHIPMENT IS WAREHOUSED UNTIL IT IS RELEASED BY CLEARING AGENCY / RELEASED BY CLEARING AGENCY. NOW IN-TRANSIT FOR DELIVERY
 08/13/20103:54 A.M.IMPORT SCAN
 08/13/20102:55 A.M.THIS SHIPMENT IS WAREHOUSED UNTIL IT IS RELEASED BY CLEARING AGENCY
 08/13/20102:44 A.M.IMPORT SCAN
 08/13/20101:22 A.M.ARRIVAL SCAN
 08/13/20101:22 A.M.ARRIVAL SCAN
ANCHORAGE, AK, US08/12/20103:24 P.M.DEPARTURE SCAN
 08/12/20103:23 P.M.DEPARTURE SCAN
 08/12/20101:54 P.M.ARRIVAL SCAN
 08/12/20101:54 P.M.ARRIVAL SCAN
SHANGHAI, CN08/12/201010:30 P.M.DEPARTURE SCAN
 08/12/20109:12 P.M.DEPARTURE SCAN
 08/12/20104:31 P.M.DEPARTURE SCAN
SHANGHAI, CN08/11/201011:40 P.M.EXPORT SCAN
 08/11/201011:35 P.M.LOCATION SCAN
 08/11/201010:07 A.M.ORIGIN SCAN
CN08/11/20102:36 A.M.BILLING INFORMATION RECEIVED

 

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15 Posts

08-09-2010

Cary NC

37 Signins

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  • Message 167 of 190

Re: W Series Laptops Shipping discussion (2010)

2010-08-14, 22:37 PM

Looks like my delivery date ahs been updated for 8/16 thats a Monday. I cant wait,

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30 Posts

08-22-2010

USA

19 Signins

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  • Posts: 30
  • Registered: ‎08-22-2010
  • Location: USA
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  • Message 168 of 190

Re: W Series Laptops Shipping discussion (2010)

2010-08-25, 21:21 PM

I have the same problem when i first received my w510 laptop. I had to wait over a week for US Custom to clear the package. I just recently recieve my new w510 few days ago.You not alone and congrat on your new system.

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3 Posts

09-05-2010

Sussex, NJ

4 Signins

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  • Registered: ‎09-05-2010
  • Location: Sussex, NJ
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  • Message 169 of 190

Re: W Series Laptops Shipping discussion (2010)

2010-09-09, 2:43 AM

On Monday 8/30 I had a couple of questions about a ThinkPad W500. I called Lenovo and spoke with Kelli who was quite efficient and helpful. I followed up with an email proposal for the configuration of the machine I wanted. Later that afternoon she called me back and took my order. The confirmation indicated a "ship by" date of 9/10. I was pleasantly surprised to see that it was shipped on Friday, 9/3. After it sat at the UPS facility in Lexington, KY over the three day Labor Day holiday weekend (that was to be expected), it was delivered to me on Wednesday, 9/8. That is a week and a half to fulfill an order from halfway around the world; frankly that is pretty darn good. I did not ask for any special shipping options.

 

I had wanted to order this machine for several months but there seemed to be a supply problem for some of the components, so I decided to wait until that issue appeared to be corrected. My patience seems to have been rewarded with quick service and no aggravation. I've only had it on for a hour or two but so far all is well.

 

 

 

 

Note from Moderator:  Employee name/e-mail/phone removed to protect their privacy per the forum rules.

 

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4169 Posts

11-20-2007

United States of America

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  • Message 170 of 190

Re: W Series Laptops Shipping discussion (2010)

2010-09-09, 2:55 AM
Thanks, Bikebatch, for posting an encouraging experience!

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