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8 Posts

12-10-2008

Seattle, Washington

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  • Location: Seattle, Washington
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  • Message 1 of 6

W500 Bluescreens when using Extended Desktop

2008-12-12, 7:57 AM

Hi there.  I bought my wife a W500 running Vista (32 bit) as an early Christmas gift hoping to look like a hero, and so far I'm looking like a bit of a zero due to the problems we are having.

 

Like most I had the 'consistent blue screening' issue related to the video card issue described in this thread...

 

http://forums.lenovo.com/lnv/board/message?board.id=W_ThinkPads&thread.id=144&view=by_date_ascending&page=21

 

I followed the guidelines giving for resolution and installed the new video driver (8.543.0.0) referred to in the resolution thread: 

http://www-307.ibm.com/pc/support/site.wss/document.do?sitestyle=lenovo&lndocid=MIGR-71022.  

 

I then updated my BIOS to 1.19.  The bluescreening issue simmered down significantly, but what I'm finding nowis if I plug in another monitor to the laptop (no docking station, analog monitor port) and put it into 'extended desktop mode' (external monitor primary, laptop screen secondary) I can make it bluescreen on a regular basis.  If I go 'external display only' the bluescreening issue seems to go away.  In desparation I went into the BIOS as some users suggested and switched to Discrete graphics only, but sadly that did not resolve the problem.

 

In the 'problem history' on Vista it provides the useful information listed below.   Can anyone help me fix this problem and turn this failed Christmas gift into a winner?  :)

 

Extra information about the problem

BCCode: 117

BCP1: 85347510

BCP2: 8E0100F8

BCP3: 00000000

BCP4: 00000000

OS Version: 6_0_6001

Service Pack: 1_0

Product: 256_1

 

 

Message Edited by fraserm on 12-12-2008 12:00 AM
Message Edited by fraserm on 12-12-2008 12:00 AM
Message Edited by fraserm on 12-13-2008 07:34 AM
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8 Posts

12-10-2008

Seattle, Washington

38 Signins

274 Page Views

  • Posts: 8
  • Registered: ‎12-10-2008
  • Location: Seattle, Washington
  • Views: 274
  • Message 2 of 6

Re: W500 Bluescreens when using Extended Desktop

2008-12-14, 19:05 PM

Anyone out there have any ideas?  If there are any Lenovo people reading (and I know there are) it would be great if you could throw me a bone.

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165 Posts

09-16-2008

United States of America

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  • Posts: 165
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  • Location: United States of America
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  • Message 3 of 6

Re: W500 Bluescreens when using Extended Desktop

2008-12-24, 19:40 PM
What is the actual stop error that you are receiving?
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1 Posts

01-30-2009

Hong Kong S.A.R of China

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  • Registered: ‎01-30-2009
  • Location: Hong Kong S.A.R of China
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  • Message 4 of 6

Re: W500 Bluescreens when using Extended Desktop

2009-01-30, 2:30 AM

Please see the attached bluescreen message that I met almost every day when using extended desktop, my W500 is using ATI FireGL v5700 with all latest driver and BIOS:

 

 

http://img9.imagevenue.com/img.php?image=85406_IMG00032_122_82lo.jpg

 

http://img190.imagevenue.com/img.php?image=85414_IMG00033_122_757lo.jpg

 

many thanks!

Message Edited by lcmlcm on 01-29-2009 06:31 PM
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46 Posts

12-07-2008

Australia

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  • Location: Australia
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  • Message 5 of 6

Re: W500 Bluescreens when using Extended Desktop

2009-02-04, 0:19 AM

I am in the same boat using extended desktop latest BIOS/graphics on x64 vista and I sometimes get BSOD's.

 

The new BIOS/drivers helped alot when it was shipped it was shocking BSOD's a couple of times a day now it is I suppose weekly but it always manages to occur when I am working on something really important!

 

Come on Lenovo give ATI a kick up the ... and between you both get a decent driver together.

 

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2 Posts

08-18-2008

usa

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  • Message 6 of 6

Re: W500 Bluescreens when using Extended Desktop

2009-02-04, 19:04 PM
I'm on Bios 1.20; atikmpag.sys ver: 8.520.4.5000, 10-2-2008, running Vista Ultimate x64 with most of Aero disabled. (I've kept desktop comp, font smoothing, drop shadows on icon labels and mouse pointer, an visual styles on windows and buttons)

 

 

My W500 crashes with annoying frequency (once a day, five days out of the week.  Today was special: it's been twice within an hour.) when configured for extended desktop through the VGA port.

 

I can pretty much consistently crash the machine when I'm running a VPC image of Windows Server 2k3R2 x86. This VPC gobbles up 2GB, so my 4GB system is "running on fumes" when I also have Thunderbird, Firefox, VS2008 and a MSSQL instance loaded in the Host. But then again, I've gotten more than a few BSOD's with only the VPC image loaded. (Excluding all of the myriad services, "helper" apps and other (cr)applications that load at boot up / logon.

 

With so little headroom left, the odds that a device driver with, shall we say "less than fully optimized"* memory management routines is going to BSOD rapidly approach parity with "Death and Taxes." Then again device driver coding isn't exactly a "hello world." cakewalk.

 

For the moment, the only options that appear possible for me are:

  1. Don't run VPC images/or use W500 as development platform. (not feasible)
  2. Turn off the remaining bits of Aero (might fix it, probably not, but easy enough to try)
  3. Mod ATI driver and disable video hot-switching using Zilla's method (assuming that Mobility Modder runs OK in x64) (bit of work, might fix it. PITA to try.)
  4. Rob a bank to pay for an 8GB memory upgrade (OUCH! Probably will fix it, until you max out 8GB that is)
  5. Leverage inertia: Put up with it until either 4GBx2 DDR3 memory prices to drop to reasonable levels or Lenovo and AMD deploy an effective fix. (meh.)

 

*deserves an entry on thedailywtf.com

greybeard
600x, T40, SL500, W500
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