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3 Posts

03-14-2009

usa

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W500 mouse pointer wanders when not sitting on flat surface

2009-03-14, 18:31 PM

I am having an issue with the mouse pointer moving around the screen when the W500 is not on a flat surface such as my lap. I have even noticed it happening when on a flat surface after a while of use, but corrects itself when I pick the W500 upa nd set it back down on the flat surface. This happens with the trackpoint or touchpad and I am running 32bit Vista Ultimate. Any suggestions? Thanks

 

 

Edit 03/26/09

I recieved a replacement keyboard today and that solved the issue. Thanks!!!!

Message Edited by cronic on 03-26-2009 10:53 AM
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4096 Posts

01-05-2008

Germany

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Re: W500 mouse pointer wanders when not sitting on flat surface

2009-03-15, 18:01 PM

Hello cronic, welcome here!

 

That´s possible a hardware failure.

 

Does it move, when you disable the track point, also?

 

Please tell us your model, not S/N number and OS. 

 

You can check it, with a Knoppix Live Cd, download it from the web, google for it, and burn the .iso file to disc.

 Then boot with it and if the cusor is moving then, the hardware (keyboard) should be replaced. 

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3 Posts

03-14-2009

usa

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Re: W500 mouse pointer wanders when not sitting on flat surface

2009-03-15, 22:11 PM
Thanks for the help Agottheif. I disabled the track point and the problem goes away. I requested a replacement keyboard yesterday due to the flimsey nature of mine. I assume that would fix the track point issue?
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4096 Posts

01-05-2008

Germany

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Re: W500 mouse pointer wanders when not sitting on flat surface

2009-03-16, 7:20 AM

Hello cronic,

 

yes, that´s the way, you´ll get rid of the problem.:smileyhappy:

The trackpoint seems to be the problem. 

 

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TIP: If your computer runs satisfactorily now, it may not be necessary to update the system.

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