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3 Posts

12-29-2011

United States of America

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W520 Color Sensor Software Failure

2011-12-29, 1:43 AM

Has anyone had issues with the Color Sensor on their new W520

 

This machine is just out of the box and in trying to set it up it fails with a windows error "Application has stopped working" after the second beep notification when you are supposed to open the case to move to the next step after calibration.

 

Uninstalled and reinstalled with the same problem.

 

Any thoughts... I assume possiby there is a driver I can try replaing or removing then updating or maybe the sensor has failed but feels more like a software issue...

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9644 Posts

12-27-2009

Canada

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Re: W520 Color Sensor Software Failure

2011-12-29, 5:41 AM
Maybe try System Update to update everything else too.

W520: 2960XM, Q2000M @ 1091/1380, 32GB RAM, 500GB&750GB HDD & 500GB SSD, FHD&MB168B+
X61T: L7500, 4GB RAM, 500GB HDD, XGA screen, Ultrabase
W550s: 5600U, K620M at 1164/1281, 16GB RAM, 512GB SSD, 3K touchscreen
X200s: SL9400, 6GB RAM, 64GB SD card, WXGA+ screen
TPT1: 1839-23U
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3 Posts

12-29-2011

United States of America

2 Signins

14 Page Views

  • Posts: 3
  • Registered: ‎12-29-2011
  • Location: United States of America
  • Views: 14
  • Message 3 of 3

Re: W520 Color Sensor Software Failure

2011-12-29, 6:27 AM

 

I ran them all - Lenovo Updates, Windows Updates, uninstall, reinstall...... 

 

 

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