English Community

ThinkPad NotebooksThinkPad: P and W Series Mobile Workstations
All Forum Topics
Options

1609 Posts

09-16-2014

United States of America

3048 Signins

61403 Page Views

  • Posts: 1609
  • Registered: ‎09-16-2014
  • Location: United States of America
  • Views: 61403
  • Message 21 of 25

Re: W550s speaker sounds

2015-10-02, 14:34 PM

The Lenovo investigation into customer reports of excessive speaker noise when playing through internal speakers on W550s and T550 laptops has concluded. A solution has been put in place.

 

If you are experiencing this issue, please contact Lenovo Service for Support and reference Service TIP SF15-T0065/ HT104239.  

 

Admin edit - here is a link that a support agent can use if they are signed into the support site with their credentials.

 

Thank you,

0 person found this solution to be helpful.

This helped me too

Reply
Options

4 Posts

05-31-2015

Germany

8 Signins

64 Page Views

  • Posts: 4
  • Registered: ‎05-31-2015
  • Location: Germany
  • Views: 64
  • Message 22 of 25

Re: W550s speaker sounds

2015-11-23, 15:39 PM
Amy, I filed a ticket (303VD6K) but the support guy did not know about this case. He was not aware of any issue and was not helpful at all (see my other post). He closed my support request. What should I do now?
Reply
Options

1 Posts

11-24-2015

New Haven, CT

1 Signins

18 Page Views

  • Posts: 1
  • Registered: ‎11-24-2015
  • Location: New Haven, CT
  • Views: 18
  • Message 23 of 25

Re: W550s speaker sounds

2015-11-24, 4:58 AM

Is there a place we can read the solution?  My speakers have the same issue.

Reply
Options

8095 Posts

11-19-2007

United States of America

10101 Signins

400183 Page Views

  • Posts: 8095
  • Registered: ‎11-19-2007
  • Location: United States of America
  • Views: 400183
  • Message 24 of 25

Re: W550s speaker sounds

2015-11-24, 15:56 PM

 

All,

 

I've edited Amy's post and included a direct link for support agents to be able to use if they are signed in - this should help make this easier.

 

We will follow up with service to ensure awareness.  Apologies for the cases where support may not have responded as we would anticipate.

 

Best regards,

 

Mark

Reply
Options

3 Posts

12-04-2015

Canada

13 Signins

62 Page Views

  • Posts: 3
  • Registered: ‎12-04-2015
  • Location: Canada
  • Views: 62
  • Message 25 of 25

Re: W550s speaker sounds

2015-12-04, 0:47 AM

Hi Amy I am having the very same hissing issue with my brand new w541. Is there something I can do to fix this for my laptop?

 

Thanks in advance

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete

X

No, I don’t want to share ideas Yes, I agree to these terms