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16 Posts

10-30-2008

USA

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  • Message 1 of 11

W700 - No Custom Factory restore option

2008-10-30, 23:39 PM

I just received my new W700... complete with extra software (bloatware) that I dont want.

 

I have booted into the Rescue and Recovery partition (blue button/F11) and used the "Restore your system" option.

 

However, at no point during the process does it ask me to do a "custom factory restore" as the Help system says it will.  It simply proceeds to restore the factory OS and all the bloatware along with it.

 

Is there a secret switch somewhere I'm missing?

 

Thank you.

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5 Posts

10-31-2008

Ft Lauderdale, Florida

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  • Message 2 of 11

Re: W700 - No Custom Factory restore option

2008-10-31, 1:40 AM
This recently happened to me too. Once you click on the blue thinkvantage button to restore, there is an option to restrore to previous version or factory settings. Hope this helps.
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16 Posts

10-30-2008

USA

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  • Message 3 of 11

Re: W700 - No Custom Factory restore option

2008-10-31, 2:05 AM

Thanks but... no.  You're missing what I said.

 

I have pushed the blue button and booted into Rescue & Recovery...

 

I have selected the advanced menu...

 

I have selected restore system...

 

After clicking "next" a few times... I am not ever presented the option to do a "custom" factory restore.  This is what I am trying to do so I can choose which applications I want/don't want.

 

The Help file says there is a custom option to do this.  But it is non-existant.

 

Anyone???

 

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9 Posts

05-28-2008

United States of America

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  • Message 4 of 11

Re: W700 - No Custom Factory restore option

2008-10-31, 3:52 AM
I assume you are running Vista.  The 'Custom Factory Restore' option was removed from all current Vista preloads.
KingVantage
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16 Posts

10-30-2008

USA

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Re: W700 - No Custom Factory restore option

2008-10-31, 13:16 PM

Yes, Vista...

 

1) How about elaborating on that answer. Why?

 

2) Is there a secret setting (registry entry, .ini file, etc...) to turn it back on?

 

3) You might want to edit your Help documentation to reflect this significant change in program behavior.

 

For $5200 i'm obviously less than happy about having to uninstall applications and bloat manually everytime I wipe the system. 

 

I'm especially not happy that lenovo decided I would want MS SQL Server 2005 pre-loaded on my laptop.

 

I'm also not happy that the pre-loaded MS Office 2007 Pro won't take MY authorization key that I already purchased.  I have to uninstall the pre-loaded one, and re-install my MS Office 2007 Pro (which is the same thing).

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16 Posts

10-30-2008

USA

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  • Message 6 of 11

Re: W700 - No Custom Factory restore option

2008-11-01, 12:25 PM

More conflicting information on this subject here...

 

http://forums.lenovo.com/lnv/board/message?board.id=W_ThinkPads&thread.id=909

 

Still waiting for some clarification...

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70 Posts

09-04-2008

FL

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  • Message 7 of 11

Re: W700 - No Custom Factory restore option

2008-11-05, 21:49 PM

Why was this feature removed??

Why do all the big companies have to hold our hands and "guide us" and force stuff down our throughts?  It seems like every single peice of software that I install (lenovo or not) always has to add something to my startup, and then puts their icon in the taskbar on the bottom right.  Every software maker thinks that their software is the only reason that we by computers?

I don't want or need the extra junkware that is included in the preload.

 

I understand making things easier for the avergae person is a good idea. 

But why punish the advanced user that knows what they are doing?

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16 Posts

10-30-2008

USA

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  • Message 8 of 11

Re: W700 - No Custom Factory restore option

2008-11-06, 14:48 PM

After many phone calls (for multiple issues) here is the official answer on this problem from a Level 2 support person.  As a result of this answer... I decided to bite the bullet and do my own Vista clean install.  Now if I can only figure out how to bill Lenovo for the $300 copy of Vista I had to buy...

 

"The Vista preloads have changed on the new systems.  I received the
following from the Product Engineering team:

A change has been made in all Vista (at least) preloads going forward.
This change is made to allow the recovery to the user to go much faster, as
the recovery image saved to the system at time of manufacturing contains
only the necessary and system specific drivers and applications for that
system.  Because of this, the legacy Custom Factory Recovery is no longer
supported on the system."

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70 Posts

09-04-2008

FL

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  • Message 9 of 11

Re: W700 - No Custom Factory restore option

2008-11-06, 14:58 PM

That is the dumbest answer I have ever heard in my life!

In fact, it's not even an answer.

It's just another example of big corporations doing stupid things and then telling the public that it's for their own good, and will make it better.

 

How is it faster?  Actually, it is only slower now.  If I was able in the past to reomove things from the factory restore, then it should actually shorten the time that it takes to restore.

 

Give me a break Lenovo!  At least tell the truth.

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74 Posts

09-04-2008

Japan

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  • Message 10 of 11

Re: W700 - No Custom Factory restore option

2008-11-07, 0:56 AM

Totally agree you guys! Thank god we have eMule and torrents out there. This situation is similar to the DRM that some game companies force you to install. As a result, the user ends up with the original game or in this case Vista recovery DVD (I still wonder why in the hell we don't get the original DVD that we paid for!!!) cover with dust and using a cracked version... very sad.

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