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48 Posts

02-12-2009

New Jersey

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W700 in Mini Dock with External Fingerprint Reader

2009-02-12, 21:28 PM

Is anyone aware of an external fingerprint reader that functions with the W700 and the mini dock? This worked perfectly with my T60p when it was docked, but the change of the internal fingerprint reader does not function with an external.

 

I spend half my time in an office with my W700 docked to a large monitor, full size keyboard, printer, etc and wouldn't normally open my laptop. I now have to leave the laptop open simply to use the fingerprint reader. Not exactly the aesthetics that I want.

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48 Posts

02-12-2009

New Jersey

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Re: W700 in Mini Dock with External Fingerprint Reader

2009-03-21, 14:54 PM

I have been able to get it to work. You must load both Lenovo Fingerprint Software 3.2 and ThinkVantage Fingerprint Software 5.8.2. You need to enroll fingerprints in both and reboot a couple times in both the docked and undeocked scenario, but after enrollment and reboot in each configuration it works.

 

Good Luck!

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9380 Posts

11-27-2007

Slovakia

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Re: W700 in Mini Dock with External Fingerprint Reader

2009-02-12, 21:37 PM

RMForlenza, welcome to the forum,

 

I don't have a W700 to look at just at this moment, but have you had a look at the BIOS Security menu?

 

The T60s have the option to choose the Fingerprint sensor priority in this menu; you can choose between internal or external.

 

Hope this helps

Andy  

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48 Posts

02-12-2009

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Re: W700 in Mini Dock with External Fingerprint Reader

2009-02-12, 21:49 PM

andy - Thanks for the response. There appears to be some conflict between the IBM usb fingerprint reader and the internal reader. Connecting the external reader provides no driver. Attempting to install the drive results in serious conflicts with the client security application and the fingerprint software associated with the internal reader.

 

The readers are from different manufacturers and the functionality stops when device manager acknowledges the external TouchPoint Chip. It can not find a driver for it, except for the disk that came with the unit that results in the conflicts that result in a system restore.

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5884 Posts

11-24-2007

United States of America

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Re: W700 in Mini Dock with External Fingerprint Reader

2009-02-13, 1:38 AM

my initial thought is that there may be a conflict between the internal Authentec fingerprint reader and the external UPEK fingerprint reader.   you can't use the same driver for each FPR as they use different hardware.

 

have you tried disabling the internal reader and installing the driver from UPEK for the external reader?   have you tried connecting the FPR directly to the W700?

 

here's the driver: http://www.upek.com/support/downloads/drivers/windows.asp

 

 

oddly enough, i actually have a W700, mini dock, and IBM external FPR sitting on my desk.   i will test them together in a day or two after returning from a business trip.

 

 

(edit: meant to say "authentec", not "actiontec".)

Message Edited by erik on 03-13-2009 01:31 PM

ThinkStation P700      ThinkPad X1C7

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48 Posts

02-12-2009

New Jersey

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Re: W700 in Mini Dock with External Fingerprint Reader

2009-02-13, 14:19 PM

I am sure that it has something to do with between the ActionTec and the UPEK. I haven't attempted to disable the internal because I use that when I am travelling.

 

I would really seem to be an oversight by Lenovo on this system. I think that they figured anyone with this laptop wouldn't need anything additional.

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81 Posts

12-30-2008

Atlanta, GA

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Re: W700 in Mini Dock with External Fingerprint Reader

2009-02-19, 2:06 AM

Extracted from one of my previous post:

 

"New fingerprint software for ThinkPad R400, R500, T400, T500, W500, W700, W700ds, X200, X200s, X200 Tablet, X301 does not support external finger print reader

 

click here to view download details for new software.

 

click here to view download details for older software. 

 

You will notice on the older software page that the USB fringerprint keyboard and  USB fingerprint reader."

 

Hope this helps

 

 

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48 Posts

02-12-2009

New Jersey

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Re: W700 in Mini Dock with External Fingerprint Reader

2009-03-13, 15:13 PM

I too have noticed the differences in the models that are used be the two software versions. Client Security 8.2.023 however states one of it's fixes is to support the coexistence of the UPEK (old) and Authentec (new) devices.

 

I take that to imply that what I want to do is possible, and that Lenovo has worked with the units coexisting. That being said, I find it extremely strange that nowhere can you find information about properly installing both devices together.

 

I am at a loss!

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23 Posts

12-17-2007

USA

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  • Message 8 of 13

Re: W700 in Mini Dock with External Fingerprint Reader

2009-03-21, 4:11 AM

You are not alone!

 

After downloading the latest Client Security

http://www-307.ibm.com/pc/support/site.wss/document.do?sitestyle=lenovo&lndocid=MIGR-69986

that was supposed to address coexistence, well, still a problem.

 

It does seem that Device Manager is clean, that is, the Biometric section shows both devices

AuthenTec Inc. AEs2810

TouchChip Fingerprint Coprocessor

 

But only the internal reader works, even when I'm in the mini-dock with external Lenovo USB reader attached

41U3149 ASM

41U3150 FRU

 

Anybody have other ideas?  It would appear the drivers are loaded just fine, it's just that Client Security doesn't like the coexistence (despite what the release notes say)...

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48 Posts

02-12-2009

New Jersey

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Re: W700 in Mini Dock with External Fingerprint Reader

2009-03-21, 14:54 PM

I have been able to get it to work. You must load both Lenovo Fingerprint Software 3.2 and ThinkVantage Fingerprint Software 5.8.2. You need to enroll fingerprints in both and reboot a couple times in both the docked and undeocked scenario, but after enrollment and reboot in each configuration it works.

 

Good Luck!

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23 Posts

12-17-2007

USA

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Re: W700 in Mini Dock with External Fingerprint Reader

2009-03-22, 4:17 AM

You were right.  I got the x64 version of Fingerprint Software 5.8.2 at

http://www-307.ibm.com/pc/support/site.wss/MIGR-70065.html

 

and like you said, it took a few reboots and separate enrollment, but it does work.  Power on passwords (that unlock hard drives), Vista login, and ThinkVantage Password Manager all function, with either the internal or external fingerprint reader.

 

A little strange that at the Vista login screen you see two fingerprint software icons.  And it's more work than should be needed. 

 

Here's the settings used in both versions of the fingerprint software, turn on these checkboxes: 

"Use fingerprint scan instead of power-on and hard drive passwords"

"Enable single sign-on capability"

"Always show power-on security options" 

 

Thank you!

Message Edited by tinkererguy on 03-22-2009 12:21 AM
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