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06-29-2020

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Where MS Office 2019 is on new P73 - UPDATE

2020-06-29, 21:27 PM

I received my new ThinkPad P73 from Lenovo yesterday. I paid for Microsoft Office Home and Business 2019 to be on this computer but could not find it on the computer, just the free Office version. Here's how I got the MS Office 2019 THAT I PAID FOR onto this new computer, below.

 

UPDATE:

The tech support chat feature for Lenovo orders helped me resolve this question. I had to login to MS account and then open a MS program like Word, as the free Office 365 version was loaded on the new computer. Then I had to click the Activate button in Word to proceed with activation of my MS office Home and Business 2019 package. There were several steps after that, but I got the programs I had ordered with the computer on my computer. It would have been helpful if Lenovo had included some instructions.

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2170 Posts

04-20-2008

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Re:On new P73 where is MS Office 2019 I paid for?

2020-06-30, 11:45 AM

I believe that you have to have a Microsoft account for the software to be enabled. The software comes down from the Microsoft store if I remember correctly.


P53 XEON 2276 BIOS 1.23 OLED UHD 4K Multi-touch display, 96GB RAM, RTX5000, RAID 1, 1TB x 2 Samsung PM981, 1TB PM981, WWAN
P70 XEON 1505, BIOS 2.33, 4k Display, 64GB, M3000M NVIDIA GPU, RAID1 1TB Samsung PM981 PCIe-NVMe SSD x 2, 2x Samsung 850 Pro 1TB SSD. EM7455 WWAN
P1. BIOS 1.25,Xeon Processor, 4k UHD IPS multi-touch display, 32GB, PM981 1TB x 2, RAID1

I am not an employee nor an agent of Lenovo.
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