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04-27-2016

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WiFi driver causing BSODs Windows 10

2021-04-14, 3:26 AM

Since 12 April this year, my machine is randomly rebooting with a Blue Screen of Death. I managed to stop it by rolling back my Intel WiFi 6 AX201 adapter driver to a previous version. With the latest driver the machine would start and run for some indeterminate amount of time and then reboot - maybe 3 or 4 times during the working day.

This is the BSOD screen:

 

the link https://windows.com/stopcode didn't provide any solution. I haven't installed any new hardware or software.

 

In the end, I found the device using the driver Netwtw10.sys is the Intel(R) Wi-Fi 6 AX201 160MHz so I checked the driver and rolled it back to the previous version. The version which was installed and seems to be causing issues is 22.10.0.7 the version I have rolled back to and doesn't seem to cause BSODs is 22.0.1.1.

 

After a couple of days, after doing a Windows Update, I reinstalled the latest driver, by running Lenovo Vantage but the machine faulted and rebooted soon afterwards, within an hour of reinstalling the driver.

 

I have tried uninstalling the device Intel(R) Wi-Fi 6 AX201 160MHz and ticking the box to Delete the driver software for this device, rebooting, then downloading the latest driver software from the Lenovo support site for my device and installing it again - same result, reboot with BSOD. It would seem that running on the old driver is not good because Lenovo Vantage lists the latest driver as a Critical update.

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4352 Posts

12-11-2015

United States of America

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Re:WiFi driver causing BSODs Windows 10

2021-04-14, 6:37 AM

It appears you need to install the latest 22.40.0.7 driver from Intel, because the release notes for that version address two issues that result in a BSOD.     

 

When updating to the latest driver from Intel, it is recommended that you update both the Wi-Fi and Bluetooth drivers to the same level.

 

Windows® 10 Wi-Fi Drivers for Intel® Wireless Adapters Version: 22.40.0 (Latest) Date: 3/30/2021

https://downloadcenter.intel.com/download/30279/Windows-10-Wi-Fi-Drivers-for-Intel-Wireless-Adapters

 

Intel® Wireless Bluetooth® for Windows® 10 Version: 22.40.0 (Latest) Date: 3/30/2021

https://downloadcenter.intel.com/download/30326/Intel-Wireless-Bluetooth-for-Windows-10

 

 

Cheers,

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4018 Posts

12-02-2007

United States of America

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Re:WiFi driver causing BSODs Windows 10

2021-04-14, 6:30 AM

Hello,

 

I noticed there is a newer version of the driver (version 22.40.0) on Intel's web site at https://downloadcenter.intel.com/download/30279/Windows-10-Wi-Fi-Drivers-for-Intel-Wireless-Adapters.   Have you tried installing that?  If so, did it make any difference?

 

Regards,

 

Aryeh Goretsky

 



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4352 Posts

12-11-2015

United States of America

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Re:WiFi driver causing BSODs Windows 10

2021-04-14, 6:37 AM

It appears you need to install the latest 22.40.0.7 driver from Intel, because the release notes for that version address two issues that result in a BSOD.     

 

When updating to the latest driver from Intel, it is recommended that you update both the Wi-Fi and Bluetooth drivers to the same level.

 

Windows® 10 Wi-Fi Drivers for Intel® Wireless Adapters Version: 22.40.0 (Latest) Date: 3/30/2021

https://downloadcenter.intel.com/download/30279/Windows-10-Wi-Fi-Drivers-for-Intel-Wireless-Adapters

 

Intel® Wireless Bluetooth® for Windows® 10 Version: 22.40.0 (Latest) Date: 3/30/2021

https://downloadcenter.intel.com/download/30326/Intel-Wireless-Bluetooth-for-Windows-10

 

 

Cheers,

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5 Posts

04-27-2016

Australia

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Re:WiFi driver causing BSODs Windows 10

2021-04-14, 7:01 AM

@goretsky and @JDGillis thank you for your pointers. I have downloaded and installed the latest BT and WiFi packages from the Intel site and installed them. I will post back here after testing for a day or two.

 

Cheers,

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5 Posts

04-27-2016

Australia

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Re:WiFi driver causing BSODs Windows 10

2021-04-16, 1:00 AM

@JDGillis I have accepted yours as the solution as you suggested updating the BT driver at the same time. Thank you for your help also, @goretsky I have been running on the drivers from the Intel site for 24 hours and it seems to be stable now.

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