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2 Posts

09-16-2012

Canada

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  • Registered: ‎09-16-2012
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Windows update new computer (W530)

2012-09-16, 19:45 PM

I just received a new W530 and started its initial configuration two ahours ago (Windows 7 professional). I ran Windows update and the system found 34 updates that the computer seems to  install whent it shuts down. When the computer restart, it will stop configuring windows at 15% and I get a message that the configuration failed and that the computer is reverting changes. Now the computer tries to install the 34 updates each time it shuts down and tries to install them at the restart but stop after 15%.  Accordng to the view update history under Windows update, only a few updates were sucessfully installed but I see a long list of updates that failed to install.

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7341 Posts

06-27-2008

United States of America

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Re: Windows update new computer (W530)

2012-09-16, 19:53 PM

'afternoon.

welcome to the community!

 

you're experiencing a known Microsoft issue.

please have a look at the following Lenovo Community Knowledgebase article:

http://forums.lenovo.com/t5/X-Series-ThinkPad-Laptops/Windows-updates-not-installing-system-config-looping/ta-p/845133

the solution is to install the one problem update (KB2647753) first and allow any reboot needed. then, all of the other updates should complete successfully.

 

cheers.


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