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79 Posts

12-24-2007

United States of America

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  • Message 1 of 2

microphone on P53s isn't working

2021-01-18, 21:31 PM

When I open up Lenovo Vantage on my ThinkPad P53s and scroll to Quick settings I see that the Micrphone is off (gray). I turn it on (green) and then close Lenovo Vantage. When I re open it the Microphone is still off (gray) once again.

 

When I got to My Device Settings -> Audio -> Microphone the Microphone is off. I then go to Power (as opposed to Microphone) and then back to Microphone and it's off, once again.

 

When I go to Start -> Sound input device properties the volume bar for the Input doesn't move even when I speak. Same thing for when I click on "Device properties" under Input.

 

Any ideas? Maybe the hardware has a physical defect and needs to be sent in for a warranty repair?

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3217 Posts

01-08-2021

Philippines

256 Signins

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Re:microphone on P53s isn't working

2021-01-19, 20:32 PM

Hello yawnmoth,

 

Greetings

 


I suggest that you try these steps

 

 


Update us how it goes

Regards



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3217 Posts

01-08-2021

Philippines

256 Signins

16275 Page Views

  • Posts: 3217
  • Registered: ‎01-08-2021
  • Location: Philippines
  • Views: 16275
  • Message 2 of 2

Re:microphone on P53s isn't working

2021-01-19, 20:32 PM

Hello yawnmoth,

 

Greetings

 


I suggest that you try these steps

 

 


Update us how it goes

Regards



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Follow us @LenovoSupport on Facebook and Twitter!

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