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48 Posts

08-28-2012

San Diego, CA

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2 hour old W530 Windows Update FAILED System restore FAILED

2012-08-29, 23:28 PM

Just got my W530, plugged it in, set up internet, and proceeded to run Windows Update as my first chore.  29 of the initial 54 updates FAILED.  Tried 3 more times, nothing but failures.  Ran system restore, and selected the first restore point, from when I first powered up the computer.  System restore FAILED.

 

I am guessing this is not normal?  I only installed a few browsers, and CPUZ, in between the updating process.  I am trying to make recovery media, but the please wait dialog has been doing it's impression of KIT the car for at least 10 minutes, and when I tried to close it I get "not responding".

 

Any ideas?  It would be nice if I didn't have to return a new laptop over some lame software glitch. :-(

 

Paul Anderegg

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6481 Posts

06-27-2008

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Re: 2 hour old W530 Windows Update FAILED System restore FAILED

2012-08-30, 2:08 AM

if you click "Computer" and then double-click Q:, a window should pop up offering two buttons. one saying to create decovery disks, which should come back with a message that you've already created your set and that you're only allowed one set. the other button offers deleting the partition to recover the space. if you click it, it will ask you to confirm and then proceed to remove the partition and add it back to your C: partition. no extra steps required on your part. this worked perfectly on my X220 about a week ago.

 

as to whether to do the space recovery before or after doing windows update, i would just wait until you get through wu. i'd definitely install the kb i referenced above, all by itself, before installing any other updates.

 

cheers.


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6481 Posts

06-27-2008

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Re: 2 hour old W530 Windows Update FAILED System restore FAILED

2012-08-30, 0:34 AM

'evening.

 

Have a look at this thread: http://forums.lenovo.com/t5/X-Series-ThinkPad-Laptops/x230-problem-with-windows-updates-system-config/td-p/838685 towards the bottom of page 1.

Is this similar to what you're seeing? If so, try the solution I posted on the top of page 2. see if installing the one troublesome update, KB2647753, first, by itself, then allows all of the others to succeed.

 

Please do let us know if this works for you.


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48 Posts

08-28-2012

San Diego, CA

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Re: 2 hour old W530 Windows Update FAILED System restore FAILED

2012-08-30, 0:56 AM

I managed to get the recovery program to work.....I found out if it doesnt load in 5 minutes it probably won't at all!

 

I just got the DVD's made, had to do that anyway, and I will start from scratch.  I won't install anything other than Windows Updates, just to make sure I start off on the right foot.  If the problem persists, I will do the listed specific kb install method.

 

Maybe you can answer me this....I want to recover the partition and space used by the recovery data I just burned.....do I do that before or after running Windows Update?  I am not farmiliar with how partitioning works, I always thought it erases the drive.

 

Thank you for your help!

 

Paul Anderegg

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6481 Posts

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Re: 2 hour old W530 Windows Update FAILED System restore FAILED

2012-08-30, 1:03 AM

you're referring to recovering the space shown as Q: drive, correct?


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48 Posts

08-28-2012

San Diego, CA

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Re: 2 hour old W530 Windows Update FAILED System restore FAILED

2012-08-30, 1:54 AM

Correct, my recovery just finished, and it is booting up for the first time again.  :-)

 

Paul Anderegg

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6481 Posts

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  • Message 6 of 11

Re: 2 hour old W530 Windows Update FAILED System restore FAILED

2012-08-30, 2:08 AM

if you click "Computer" and then double-click Q:, a window should pop up offering two buttons. one saying to create decovery disks, which should come back with a message that you've already created your set and that you're only allowed one set. the other button offers deleting the partition to recover the space. if you click it, it will ask you to confirm and then proceed to remove the partition and add it back to your C: partition. no extra steps required on your part. this worked perfectly on my X220 about a week ago.

 

as to whether to do the space recovery before or after doing windows update, i would just wait until you get through wu. i'd definitely install the kb i referenced above, all by itself, before installing any other updates.

 

cheers.


Community GuidelinesPrivate MessagingENDEESPTRUUACZ-SKTRMoto
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48 Posts

08-28-2012

San Diego, CA

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  • Message 7 of 11

Re: 2 hour old W530 Windows Update FAILED System restore FAILED

2012-08-30, 12:29 PM

Well, after a factory recovery, I ran WU, selected everything, and got the same FAILED notice.  I then installed the kb264453 ALONE, and that was sucessfull.  I then selected all the smaller updates, and they installed fine.  Then I installed the 2 larger updates, and they installed fine!  Next, I selected the last 8 "optional" updates, and they all worked!

 

Yay!  I am so happy that I canceled my Sager laptop order and went with a brand that has such a useful and important user base who care about helping others!

 

Paul

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48 Posts

08-28-2012

San Diego, CA

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  • Message 8 of 11

Re: 2 hour old W530 Windows Update FAILED System restore FAILED

2012-08-30, 12:32 PM
New problem......when I attempted to recover the Q partition, I got a dialog box saying Lenovo cannot automatically remove this partition, please remove it manually. :-(

Paul
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2372 Posts

04-20-2008

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  • Message 9 of 11

Re: 2 hour old W530 Windows Update FAILED System restore FAILED

2012-08-30, 12:46 PM

Go into the Control Panel, select Administrative Tools, select Computer Management, select Disk Management, highlight the "Q" partition, right-click and select delete.


P53 XEON 2276 BIOS 1.28 OLED UHD 4K Multi-touch display, 96GB RAM, RTX5000, RAID 1, 1TB x 2 Samsung PM981, 1TB PM981, WWAN
P70 XEON 1505, BIOS 2.35, 4k Display, 64GB, M3000M NVIDIA GPU, RAID1 1TB Samsung PM981 PCIe-NVMe SSD x 2, 2x Samsung 850 Pro 1TB SSD. EM7455 WWAN
P1. BIOS 1.25,Xeon Processor, 4k UHD IPS multi-touch display, 32GB, PM981 1TB x 2, RAID1

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48 Posts

08-28-2012

San Diego, CA

63 Signins

254 Page Views

  • Posts: 48
  • Registered: ‎08-28-2012
  • Location: San Diego, CA
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  • Message 10 of 11

Re: 2 hour old W530 Windows Update FAILED System restore FAILED

2012-08-31, 1:34 AM

 

ooohhh it's gone now.  :-)

 

Should a 320GB HDD show as 282GB capacity?

 

Paul

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