02-15-2018 01:34 AM
we have recently encountered an increasing amount of seemingly randomly occuring Bluescreens on our P51 (we have 40 Clients in use, of which 20 of those are having issues). We have analyzed a lot of dumps to no avail, every dump seems to point to a different driver and/or stopcode. Now we are facing the problem, that dumps aren't even being generated anymore ( Windows freezes at a random percentage during the generation and no dump is created).
They occur randomly, we have however noticed that an increased amount of BSOD's occur during the transition from locked --> wake. We image the clients using SCCM, the image is basically a default Win10 Image with the Lenovo Driver Package being rolled out also. We have disabled a lot of different programs, including AV and Encryption software, this did not decrease the amount of bluescreens.
Any help or sharing of similar experiences would be greatly appreciated.
02-15-2018 03:59 AM
Just a check here...BIOS settings for Windows 10 should have "Use Optimized OS Defaults: ENABLED", and can you then load and save default BIOS settings?
Also, have you passed the systems through System Update to make sure as much code as possible is up to date? It can be downloaded from https://support.lenovo.com/us/en/downloads/ds012808
Changing to using optimized defaults and loading default bios settings will put the system into pure UEFI mode (best for Windows 10), secure boot enabled. If the machine does not boot at all after this, you may have created an MBR instead of a GPT partition for the boot device...you can toggle the settings back to "Use Optimized OS Defaults: DISABLED", save them, run the MBR2GPT utility in W10 1703 and higher, and THEN go back to "Use Optimized OS Defaults: ENABLED, and load and save default settings.
I would test with "Use Optimized OS Defaults: ENABLED" with default settings loaded and saved for several days for test purposes.
03-29-2018 01:17 AM
@rbkirk or Lenovo as a whole, this is starting to get ridiculous.. there is an insane amout of posts about P51's having BSOD issues, and all we get is one answer which didn't help one bit. Can you please follow up on the question asked?
04-19-2018 12:31 PM
I'm having the same problem. All HW test look good. Lenovo already offered a refund but I still think it's not HW problem. Im still having a few BSOD but the frequence decreased a lot since I used 3rd party drivers update software to keep them up to date.
First time I installed the application almost all of the drivers were detected as out of date. Since I updated as suggested by the application, all went better but it's not yet resolved.
As far as I can see, this is a massive issue and Lenovo must do something other than just refund us to destroy the notebook (at least here in my country)!!!
04-21-2018 11:58 PM
Are you using a third-party anti-malware program on the ThinkPad P51? If so, does temporarily uninstalling it make any difference?