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8 Posts

09-29-2017

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Battery issues in W530

2018-04-08, 0:09 AM

My ThinkPad W530 has a docking station. When plugged in to the docking station, the battery won’t recharge and the system shuts down once the battery runs out. The docking station is getting power. How can I diagnose the problem? Docking station? AC adapter? Something else? Any suggestions?

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12074 Posts

01-02-2010

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Re: Battery issues in W530

2018-04-08, 3:19 AM

"Docking station receives power" - how do you know?  If the light on the dock is lit, maybe it's a bad docking port on the laptop.


Rich


I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo.
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8 Posts

09-29-2017

United States of America

7 Signins

81 Page Views

  • Posts: 8
  • Registered: ‎09-29-2017
  • Location: United States of America
  • Views: 81
  • Message 3 of 3

Re: Battery issues in W530

2018-04-08, 20:15 PM

Thanks, Rich. I actually don’t know what the cause is. I can recharge the battery when I use the AC adapter that plugs in directly to the laptop. Any advice on how to tell what the problem might be?  Displays plugged into the docking station work but Dara w power directly, not from docking station. The keyboard won’t. Seems like the problem could be the docking station or power port that powers the laptop from the laptop or maybe the AC adapter for the docking station.

 

any suggestions would be appreciated.

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