06-18-2010 06:34 PM
Machine details: Lenovo W500, 40624FU,Windows 7, ATI firegl 512 mb 5700
Hi all, I am playing a lot of videos which are run on the windows media player. Most of these have different formats but all run well on windows media.
Problem is that during some of these videos, the screen start to flicker and no matterwhat i do, it will keep on flickering till there is a blue screen and the computer shuts down.I have read on some postings that it is due to the Video card. This has happened so many times and i am really frustarted.
Any clues or suggestions would be really helpful.
06-21-2010 05:19 PM
Do you have one or more external monitors connected or do you just use the internal monitor when this happen?
Also did you download and install the latest graphics adapter from Lenovo (unless you already got the latest)?
Do you also use the latest BIOS version?
06-21-2010 05:34 PM
No external monitor and only internal monitor.
I will install the latest graphics software for v5700 today and see how it works. i will do the same for the bios and see what happens.
Thanks again and hope it resolves the situation.
07-16-2010 10:50 AM
From my reading on this and other on-line forums this is a common problem with Lenovos, especially W500, W510.
I have been onto Lenovo Support (it is called "Support" because we are supporting them fix their faulty products ) and they say if you have the latest drivers then it is likely a hardware problem. Forums say the same thing: apparently there is an huge issue with quality of the system boards.
You should log the problem with Lenovo Support and return the laptop for repair.
Sorry, I understand that this is a "head in hands" moment, but they have your money and you have their faulty product so what else can you do.
06-15-2012 11:05 AM
I bought Levono Thinkpad W520 and by installing antivirus, I have blue screen. I went to service center for repair and they said I should pay even I have warranty!!!
Even I contacted with warranty department and they also said for reinstalling windows I have to pay is not covered!!!!????
Telling that I have already reinstalled windows and did not solve the problem!!!
Installing the same antivirus on other computer (of course not Lenovo!!) with the same windows system is ok!!!!
Lenovo is not the quality product, totally wasting money. I paid a lot for this laptop.