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iMak
Serial Port
Posts: 13
Registered: ‎10-10-2018
Location: BH
Views: 205
Message 1 of 1

Brand new Lenovo ThinkPad P72 Synaptics WBDI - SGX not working! Windows 10 Pro 1903 Build 18362.418

My brand new Lenovo ThinkPad P72 with a fresh install of the latest version of Windows 10 Pro 1903 Build (18362.418) as of the time of writing this thread, FingerPrint worked jsut fine. I reformatted the hard drive and installed a fresh Windows again in the same day, discovered the FingerPrint is not working.

 

All drivers are up to date, Synaptics WBDI - SGX Driver Version (5.3.3538.26) installed from Lenovo Support website https://support.lenovo.com/us/en/downloads/ds502265.

 

When trying to setup Windows Hello Fingerprint from Windows Settings, sometimes the LED of the fingerprint sensor let up and sometiems it does not, but without registering my fingerprint.

 

Anyhelp would be highly appreciated.

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