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05-13-2020

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  • Message 11 of 15

Re:Camera freezes

2020-05-13, 22:26 PM

I had the same issue recently. I did the registry change above and camera appears to work normal again.

 

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1 Posts

05-20-2020

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  • Message 12 of 15

Re:Camera freezes

2020-05-20, 1:15 AM

The registry setting change did not work for me.  Rolling back the driver to the 1703 one did though. Thank you dtbullock_cw! This problem has been plaguing me for quite awhile. (NB: I also have a 1st gen X1 yoga)

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1 Posts

06-13-2020

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  • Message 13 of 15

Re:Camera freezes

2020-06-13, 2:18 AM

Thanks so much for posting this solution!  The Lenovo authorized repair shop quoted me $685 to fix this problem via a motherboard replacement (Yep.  Sad, but true).  I knew that was overkill and was prepared to just deal with non-functioning camera if I couldn't find a software fix.  Sure enough, your dial-back solution was the fix I was looking for.  Thanks again...

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06-26-2020

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  • Message 14 of 15

Re:Camera freezes

2020-06-26, 16:26 PM

I appreciate the discussion about the camera freeze issue with Lenovos and services such as Skype and Zoom. I attempted to follow the guidance to uninstall the driver and install an earlier version, but I could not find an earlier version for my T460. I installed the only version I saw available from the Lenovo driver download site, and no improvement was made: when I connect to a zoom call, my video starts, moves for a few seconds, then freezes. A short time later it may briefly start again, then freeze. Anyone have guidance for this partiular model (again, T460). Thanks.

 

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06-26-2020

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  • Message 15 of 15

Re:Camera freezes

2020-06-26, 17:13 PM

I additionally made the registry change, which also has not helped. 

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