03-25-2017 07:53 PM
I have a Lenovo laptop for about 6 months with win 10. Recently, The laptop charges when the laptop is off , and batery charges well, but when I enter windows suddenly stop charging, but I can work with the battery. I took the battery out, and I turn on the laptop without the battery and when I enter win10 the laptop suddenly turns off.
My personal conclusion is that the battery and the charger works perfect, but the problem appears when I enter in windows.
I reinstall the driver Microsoft AC adapter, but I didn't resolve the problem.
Could you help me?
Solved! Go to Solution.
03-25-2017 08:02 PM
Good day and welcome to the community.
Please provide more information about your system (model, OS, recent updates, etc), otherwise it will be difficult for the community to assist you. We will also be able to confirm that your post is in the proper forum.
03-26-2017 09:42 AM - edited 03-26-2017 09:43 AM
Do you have airplane mode turned on in Win 10 by accident? This will prevent it from charging as it makes windows only charge with 65w adapters (to not trip plane circuit breakers) and the stock adapter is 175w. I would check that first as it still charges outside of windows.
07-10-2018 07:01 AM
What AC adapter are you using? Is it the one that came with the P51, or some other adapter?
Is airplane wireless mode enabled? If so, turn it off.
Also check in Lenovo Vantage -> Hardware Settings -> Power to see if airplane power mode is enabled. If so, turn if off.