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gettier
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Posts: 9
Registered: ‎11-07-2010
Location: Forest Hill, Maryland, USA
Views: 1,914
Message 1 of 9

Ethernet Cable "Not Connected" for W510

I recently reloaded my OS, and now my wired network card does not work.  The driver manager say the card is working fine.  But whenever I connect the network cable, there are no LED's light up on the card, and ipconfig says the cable is not connected.

 

I know it is not the cable or router, since I pulled the cable from a working T520.

 

Thoughts?  Did I do something wrong on the OS install, or is it hardware?

 

Thanks

 

Al

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Message 2 of 9

Re: Ethernet Cable "Not Connected" for W510

Is the machine in a docking station?  If it is, the ethernet connection on the side is turned off and you need to use the one on the dock.  When you reloaded, did you use factory OS or did you use a retail DVD?  If retail, you will need to install Lenovo updates.  You can use wireless to get them, or use another machine.


Rich


I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo.
gettier
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Posts: 9
Registered: ‎11-07-2010
Location: Forest Hill, Maryland, USA
Views: 1,909
Message 3 of 9

Re: Ethernet Cable "Not Connected" for W510

The machine is not in a docking station.  I reinstalled from a Windows 7 Ultimate (64 bit) install disk from my Windows Technet subscription.  I downloaded all drivers from the lenova web site and installed them.

Santoku
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Posts: 188
Registered: ‎11-30-2010
Location: CA
Views: 1,902
Message 4 of 9

Re: Ethernet Cable "Not Connected" for W510

It can be confusing sometimes which driver is appropriate for the specific hardware installed. Have you confirmed the Ethernet adapter model and manufacturer prior to downloading and installing the Lenovo driver ?
gettier
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Posts: 9
Registered: ‎11-07-2010
Location: Forest Hill, Maryland, USA
Views: 1,899
Message 5 of 9

Re: Ethernet Cable "Not Connected" for W510

There is only one driver for the W510-4318 CTO for windows 7 64bit.  Plus the driver manager says the driver is working correctly.

 

Whether or not there is a cable plugged in, it says cable disconnected

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Message 6 of 9

Re: Ethernet Cable "Not Connected" for W510

No bent connection leads in the jack?

 

Regards.


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PM requests for individual support are not answered. If a post solves your issue, please mark it so.

I am not a Lenovo employee.

gettier
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Posts: 9
Registered: ‎11-07-2010
Location: Forest Hill, Maryland, USA
Views: 1,882
Message 7 of 9

Re: Ethernet Cable "Not Connected" for W510

They look OK to me

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Message 8 of 9

Re: Ethernet Cable "Not Connected" for W510

Ok. It was worth a shot. Smiley Wink

 

How about trying a Linux Live CD boot? Even though Windows is reporting the card as ok, if it doesn't work in Linux, then the report is suspect and you may, in fact, have a hardware issue.

 

Regards.


Community GuidelinesSearchPrivate MessagingENDEESPTRUUACZ-SKMoto
PM requests for individual support are not answered. If a post solves your issue, please mark it so.

I am not a Lenovo employee.

gettier
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Posts: 9
Registered: ‎11-07-2010
Location: Forest Hill, Maryland, USA
Views: 1,865
Message 9 of 9

Re: Ethernet Cable "Not Connected" for W510

That's a great idea, but I can't get to it for a a couple fo days.  I weill let you know how it works out.

 

Thanks for the idea

Al

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