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Community SeniorMod
Community SeniorMod
Posts: 6,819
Registered: ‎01-13-2008
Location: US
Views: 4,575
Message 11 of 20

Re: Expanded battery recall 2015

The link I posted to the manual check page is still working.

 

Z.


The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc.


The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored - questions and answers belong in the forum so that others may benefit. ... GeezBlog

 

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SeanLi678
Ctrl-Alt-Del
Posts: 7
Registered: ‎04-28-2016
Location: US
Views: 4,468
Message 12 of 20

Re: Expanded battery recall 2015

Hello,

 

My battery recall shipment has been delivered back to sender. How would it be possible to schedule another delivery attempt?

 

I have already contacted battery@lenovo.com with the order confirmation number and relevant info.

 

Thanks,

Sean

cebas
What's DOS?
Posts: 1
Registered: ‎09-23-2016
Location: AR
Views: 4,175
Message 13 of 20

Re: Expanded battery recall 2015

My battery is affected. I've made the request for replacement on June 30, but I haven't got an answer yet. I've sent mails to battery@lenovo.com, but they got rejected.

Where can I complain?

 

This is the order confirmation number: 26113968

Thanks

Eskymák
Fanfold Paper
Posts: 4
Registered: ‎09-29-2016
Location: CZ
Views: 4,130
Message 14 of 20

Re: Expanded battery recall 2015

I have same situation with order 26141287 made two weeks ago.

Eskymák
Fanfold Paper
Posts: 4
Registered: ‎09-29-2016
Location: CZ
Views: 3,977
Message 15 of 20

Re: Expanded battery recall 2015

It is more than month I placed order 26141287 and still nothing.

thinkpader1998
Fanfold Paper
Posts: 9
Registered: ‎12-03-2016
Location: US
Views: 3,898
Message 16 of 20

Re: Expanded battery recall 2015

what was the original problem with the affected batteries?
shemetov_info
Paper Tape
Posts: 5
Registered: ‎12-14-2016
Location: UA
Views: 3,820
Message 17 of 20

Re: Expanded battery recall 2015

same here, I filled out a form at https://lenovobattery2014.orderz.com/ more than a week ago, found out that my battery is eligible for a recall, got an order confirmation number 26188872 and nothing. I emailed to battery@lenovo.com and got no response too. I wonder if a company representative could comment on this?

shemetov_info
Paper Tape
Posts: 5
Registered: ‎12-14-2016
Location: UA
Views: 3,420
Message 18 of 20

Re: Expanded battery recall 2015

I received my replacement battery several weeks ago, thanks.
Eskymák
Fanfold Paper
Posts: 4
Registered: ‎09-29-2016
Location: CZ
Views: 3,414
Message 19 of 20

Re: Expanded battery recall 2015

Hello, I got mine it in about 2 months after sending order. However I have also experinced case when replacement took just like one week from order to delivery.

Roger_Kaputnik
Punch Card
Posts: 27
Registered: ‎06-15-2015
Location: US
Views: 884
Message 20 of 20

Re: Expanded battery recall 2015

I can safely say now - never received. 

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