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Paper Tape
Posts: 1
Registered: ‎09-16-2016
Location: US
Views: 256
Message 1 of 1

External Monitor not connecting to the displayport on the 433835U TP MiniDock Plus Series 3

My external monitor ASUS PB278Q stopped working. I switched out the DP cable which is newly purchased. I have my GPU driver updated and I'm pretty sure I've updated most other drivers on my laptop as well. I'm connecting the DP through the 433835U TP MiniDock Plus Series 3 ( For some  reason the laptop doesn't seem to detect the monitor or vice versa. The monitor says DP cable no signal. Other inputs like the power adapter and the wireless mouse I attach to the docking station do work however. I'm not sure what else I'm looking at. I haven't tried using the other inputs like the hdmi (id have to buy an adapter) or the VGA and the one other one it has since I dont have cable for those... I'm not sure how to resolve this. Please provide support, thanks.

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