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Babyfat
Paper Tape
Posts: 5
Registered: ‎07-31-2016
Location: HK
Views: 2,312
Message 1 of 15

HELP!!! ThinkPad P50, Samsung 950 Pro 512G, how to remove disk password in BIOS

I have P50 with Samsung 950 Pro 512G installed.

After upgrade BIOS to version 1.28, it seems can set NVMe SSD disk password,

 

But, after set disk password, it does not pop up to input the password to unlock the disk drive, which means I can not boot P50 from the disk now!!!

 

I can not find the setting option to disable the disk password in BIOS.

 

Anyone has any idea what to do now?

 

it seems the OEM version SM951/PM951 works fine, I can set and remove the disk password in BIOS.

 

 

Former Employee
Posts: 1,664
Registered: ‎09-16-2014
Location: US
Views: 2,234
Message 2 of 15

Re: HELP!!! ThinkPad P50, Samsung 950 Pro 512G, how to remove disk password in BIOS

Babyfat,

 

Think Engineering believes the most likely cause of the password issue you are experiencing may be User Selected RAID.

 

The User Selectable RAID feature made available in BIOS v1.28 does not support HDD passwords within RAID configuration.

 

To resolve this issue, unconfigure User Selectable RAID once (Warning: this will erase the Windows configuration and all user data), then unset the HDD Password for NVMe storage, then reconfigure user RAID.

 

Thank you,

Babyfat
Paper Tape
Posts: 5
Registered: ‎07-31-2016
Location: HK
Views: 2,201
Message 3 of 15

Re: HELP!!! ThinkPad P50, Samsung 950 Pro 512G, how to remove disk password in BIOS

Amy, thanks for reply, I am grateful for that.

 

I have two Samsung 950 512G installed working in non-RAID mode. And I set the Disk password separately.

 

Right now, whether I set "RAID Mode option" in Disabled or Enabled, I can't find the "Hard Disk3 Password" and "Hard Disk4 Password" option in Security tab of BIOS anymore.

 

And in Boot Device list, the disks shows as "NVMe0 <null st" and "NVMe1 <null st".

Babyfat
Paper Tape
Posts: 5
Registered: ‎07-31-2016
Location: HK
Views: 2,195
Message 4 of 15

Re: HELP!!! ThinkPad P50, Samsung 950 Pro 512G, how to remove disk password in BIOS

Pls find the info in the attached pic.

 

 

Babyfat
Paper Tape
Posts: 5
Registered: ‎07-31-2016
Location: HK
Views: 2,153
Message 5 of 15

Re: HELP!!! ThinkPad P50, Samsung 950 Pro 512G, how to remove disk password in BIOS

New situation,

 

I get a whole new 950 Pro 512G today, installed in P50 as NVMe1. And one SM951 is installed as NVMe0.

 

I checked in BIOS, NVMe0 can be set and remove Disk Password, while the whole new 950 Pro 512G is still shown as "NVMe1 <null st" and no "Disk4 Password" option.

 

I install Windows10 in NVMe0. When I login OS and everything is OK using Samsung Magician to check NVMe1 disk status.

 

I thought it might be Lenovo BIOS bug, it there any possibility that Lenovo will release a new BIOS to fix this issue recently?

 

Pls Help.

Former Employee
Posts: 1,664
Registered: ‎09-16-2014
Location: US
Views: 2,014
Message 6 of 15

Re: HELP!!! ThinkPad P50, Samsung 950 Pro 512G, how to remove disk password in BIOS

Think Engineering worked with Samsung to help resolve the issue you reported. It was determined that this feature works as expected on BIOS v1.27 and v1.30 but fails on v1.28. To resolve this issue, please upgrade to BIOS v1.30.

 

BIOS v1.30 update utility can be downloaded here: http://support.lenovo.com/us/en/products/Laptops-and-netbooks/ThinkPad-P-Series-laptops/ThinkPad-P50...

 

BIOS v1.30 bootable CD can be downloaded here: http://support.lenovo.com/us/en/products/Laptops-and-netbooks/ThinkPad-P-Series-laptops/ThinkPad-P50...

 

Please let us know if upgrading to BIOS v1.30 resolves this issue.

 

Thank you,

Babyfat
Paper Tape
Posts: 5
Registered: ‎07-31-2016
Location: HK
Views: 1,960
Message 7 of 15

Re: HELP!!! ThinkPad P50, Samsung 950 Pro 512G, how to remove disk password in BIOS

Hi Amy, every day I check the BIOS update info at lenovo website,

 

I update BIOS at very first time when v1.30 is released about

 

unfortunatelly, it is not working. I cannot see the password setting option in BIOS.

 

Smiley Sad

zekeblue
Token Ring
Posts: 92
Registered: ‎04-04-2010
Location: US
Views: 1,955
Message 8 of 15

Re: HELP!!! ThinkPad P50, Samsung 950 Pro 512G, how to remove disk password in BIOS

From reading threads here, it seems that BIOS passwords, and therefore easy access to the hardware encryption, of Samsung branded drives (ie, not Lenovo OEM drives which are nevertheless Samsung manufactured), are not available. I just replaced my Lenovo OEM SATA m.2 RAID 0 256GB drives with a pair of Samsung 950Pro 256GB m.2 NVMe drives. No BIOS password. Not happy that I had to resort to Bitlocker for encryption.

Also affected is my data drive - a Samsung 850 1TB 2.5" SATA. While I could set its password when the m.2 OEM drives were installed, and the BIOS password option is available for that drive now but, if I set the password, I can't boot or even get into the BIOS at all! So Bitlocker on that one also.

I can only hope that Lenovo and/or Samsung remedy this with BIOS update or drive FW update.

https://forums.lenovo.com/t5/ThinkPad-P-and-W-Series-Mobile/Thinpad-P50-Samsung-950-pro-and-password...

 


. . . . . Zeke . . . . . X1 Carbon G6 - Win10 (current), P50 - Win10 (2 yrs), T510 - Win7 (previous 6 yrs)
.
Former Employee
Posts: 1,664
Registered: ‎09-16-2014
Location: US
Views: 1,782
Message 9 of 15

Re: HELP!!! ThinkPad P50, Samsung 950 Pro 512G, how to remove disk password in BIOS

Lenovo worked with Samsung regarding this issue and Samsung determined that a bug exists on the SM950 Pro drive. An investigation is now underway to determine root cause.

 

I will post again when I receive an update.

 

Thank you,

zekeblue
Token Ring
Posts: 92
Registered: ‎04-04-2010
Location: US
Views: 1,745
Message 10 of 15

Re: HELP!!! ThinkPad P50, Samsung 950 Pro 512G, how to remove disk password in BIOS


@Amy_Lenovo wrote:

Lenovo worked with Samsung regarding this issue and Samsung determined that a bug exists on the SM950 Pro drive. An investigation is now underway to determine root cause.

 

I will post again when I receive an update.

 

Thank you,


Samsung's 950Pro datasheet, page 3 has this:

 

 

2016-09-20_7-08-34.jpg

I don't know what they mean by "restricted availability of commercial security software" but it reads like the lack of BIOS encryption features is intentional.

 

 

 

 


. . . . . Zeke . . . . . X1 Carbon G6 - Win10 (current), P50 - Win10 (2 yrs), T510 - Win7 (previous 6 yrs)
.

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