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tubbz
What's DOS?
Posts: 2
Registered: ‎05-03-2017
Location: GB
Views: 449
Message 1 of 4

Hardware Scan fail - Quadro K2100M

W540 is out of warrenty Smiley Sad and I've just had an issue

 

hardware scan shows a problem with video memory

Result Code : WVC003001-WM72ZDF

Device : Quadro K2100M

 

NVIDIA Quadro K2100M 

memory: 2GB

driver version:10.18.13.5382

 

Anybody know what the issue is ? or have any ideas ? or am I stuck with just using the built in Intel HD4600 graphics & disabling the Quadro?

 

Well thats wierd - laptop crashed during video call via google hangouts so decided to try updating the driver

lenono system update & windows both reported latest driver installed, so went to Nvide site and manually downloaded latest quadro driver , so am now running driver version :21.21.13.7711 , re-ran quick hardware test again , just against quadro card & it passed !!!!!! was not expecting that to be honest Smiley Happy

 

sclexman
Bit Torrent
Posts: 4,580
Registered: ‎11-22-2011
Location: US
Views: 391
Message 2 of 4

Re: Hardware Scan fail - Quadro K2100M

Update your Intel graphics driver.. issue should disappear.

 

[edit] The graphics driver shown on your support page should update your Intel and NVIDIA graphics drivers.

Lenovo Staff
Lenovo Staff
Posts: 476
Registered: ‎01-14-2014
Location: US
Views: 381
Message 3 of 4

Re: Hardware Scan fail - Quadro K2100M

Update your Nvidia driver for the Quadro K2100M card and let us know if the problem still persists. 

tubbz
What's DOS?
Posts: 2
Registered: ‎05-03-2017
Location: GB
Views: 370
Message 4 of 4

Re: Hardware Scan fail - Quadro K2100M

problem is with the quadro not the built in intel graphics

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