06-09-2019 12:11 PM
Solved! Go to Solution.
06-10-2019 10:40 AM
I have experienced the same problem with an X1 Extreme that uses the same motherboard as the P1. I have scanned Event Viewer and only see the after effect of the lock-up in an Event 41 entry. Others have reported similar lock-up behavior with the X1 Extreme. I have no idea if this lock-up is software or hardware based. Hopefully others can suggest investigative techniques to help isolate the problem.
06-10-2019 11:43 AM
Hi! Try running the hardware test from the Think Vantage app to make sure there are no hardware problems. If none, run the update then install all available updates. If the issue still persists, provide to us a screenshot of the Performance tab from the task manager.
06-10-2019 12:06 PM
Can it be interrupted using ctrl-alt-del? Does the clock in the lower right stop?
07-21-2019 07:05 AM