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shovelhp
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Posts: 11
Registered: ‎01-05-2018
Location: CN
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Message 1 of 7

How to factory reset p51s?

my win10 always boot fail to blue screen, i have to restore windows to startup

there's a win_re partition on mydisk, but how to use is to do factroy reset ?

in win10 recovery, it tell me cannot find image

thanks!

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Message 2 of 7

Re: How to factory reset p51s?

Read the page below and download the recovery image if your laptop is acceptable
https://support.lenovo.com/us/en/solutions/ht103653



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shovelhp
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Location: CN
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Message 3 of 7

Re: How to factory reset p51s?

Thanks! i'll try later.

shovelhp
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Message 4 of 7

Re: How to factory reset p51s?

if my laptop is not acceptable, can i get it with another computer?

my p51s always turn to blue screen with notice: inaccessible boot device, 0xc0000001

i have to use system restore to an earlyer backup point to boot it into win 10, when i restart, it may blue again, do you know what's the problem?

Community SeniorMod
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Location: US
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Message 5 of 7

Re: How to factory reset p51s?

Hello,

 

You can download the recovery image for your ThinkPad from another computer (it does not have to be a ThinkPad). 

 

If I recall correctly, you will need to enter the machine type model number and serial number from your ThinkPad in order to determine eligibility.

 

Regards,

 

Aryeh Goretsky

 



I am a volunteer and neither a Lenovo nor a Microsoft employee.

L380 YogaP50 (20EN-*)S230u (3347-4HU)T23 (2648-LU7)T42 (2378-R4U)T43p (2678-H7U)T61p (6459-CTO)W510 (4318-CTO)W530 (2441-4R3)W530 (2441-4R3)X100e (3508-CTO)X120e (0596-CTO)X220 (4286-CTO)X250 (20CM-*)Yoga 370

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shovelhp
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Posts: 11
Registered: ‎01-05-2018
Location: CN
Views: 3,144
Message 6 of 7

Re: How to factory reset p51s?

the server is broken?

i can't connect it in tools, is the only way to get recovery image ?

Community SeniorMod
Community SeniorMod
Posts: 3,285
Registered: ‎12-01-2007
Location: US
Views: 3,119
Message 7 of 7

Re: How to factory reset p51s?

Hello,


You can also try calling Lenovo tech support in your country or region, however, they may charge a shipping and handling fee for the media.

 

Regards,

 

Aryeh Goretsky

 



I am a volunteer and neither a Lenovo nor a Microsoft employee.

L380 YogaP50 (20EN-*)S230u (3347-4HU)T23 (2648-LU7)T42 (2378-R4U)T43p (2678-H7U)T61p (6459-CTO)W510 (4318-CTO)W530 (2441-4R3)W530 (2441-4R3)X100e (3508-CTO)X120e (0596-CTO)X220 (4286-CTO)X250 (20CM-*)Yoga 370

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