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Lenovo Staff
Views: 4,178

Question

I've been trying hard to get my Crucial m500 SSD hard drive to work in edrive (hardware encryption) mode with the w520. 

 

Here's what I've tried so far:

 

  1. Clean install of Windows 8.1, while running the latest bios 1.42.
  2. All updates from Windows Update tool
  3. All updates from Lenovo System Update EXCEPT the "Intel Rapid Storage AHCI Driver". This seems to be a major point in other threads since apparently the Intel driver is incompatible. I confirm that I'm running Microsoft's "Standard SATA AHCI Controller".
  4. Enable drive bitlocker encryption.

Link to image

 

When I enable bitlocker encryption, I'm given the choice to either do the existing data only or the whole drive. According to Crucial tech support, that's a telltale sign that edrive is not being used. As further confirmation, I've also run checked edrive status using this method:

 

  1. Start Command Prompt as Administrator
  2. manage-bde -status
  3. Check "Encryption Method" line. It will read "Hardware Encryption" if edrive is in use. Mine says "AES 128"

check_edrive.png

 

 

Answer

W520 BIOS doesn't support eDrive.  At the time W520 was developed this protocol (and UEFI 2.3.1) didn't exist yet. There isn't any plan to retrofit the older systems to add this support now.


From http://technet.microsoft.com/en-us/library/hh831627.aspx

 

For Encrypted Hard Drives used as startup drives:

  • The drive must be in an uninitialized state.

  • The drive must be in a security inactive state.

  • The computer must be UEFI 2.3.1 based and have the EFI_STORAGE_SECURITY_COMMAND_PROTOCOL defined. (This protocol is used to allow programs running in the EFI boot services environment to send security protocol commands to the drive), and the W520 cannot do this.

  • The computer must have the Compatibility Support Module (CSM) disabled in UEFI.

  • The computer must always boot natively from UEFI.

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