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PauJau
Paper Tape
Posts: 1
Registered: ‎11-14-2016
Location: EC
Views: 216
Message 1 of 3

I can't start my new computer it asks for a user

I just turned  on my new laptop but it asks for a user which i don't know. how can i start the system? where do i get this information? 

p600
Broadband 3G
Posts: 484
Registered: ‎10-03-2011
Location: CA
Views: 156
Message 2 of 3

Re: I can't start my new computer it asks for a user

You should ask the seller, as somebody has already booted up this laptop and set the password up.

Normally, original from-the-factory Lenovos don't have any BIOS passwords, and Windows requests to create a user account when first started.
Community SeniorMod
Community SeniorMod
Posts: 8,755
Registered: ‎01-01-2010
Location: US
Views: 149
Message 3 of 3

Re: I can't start my new computer it asks for a user

If it is a new machine, it should be running the "out of box experience" so it is asking you for the user name of who is going to be using the machine so it can be set up.


Rich


I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo.

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