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MikeWard
What's DOS?
Posts: 1
Registered: ‎11-19-2013
Location: Saline, MI
Views: 244
Message 1 of 2

Intel Graphics no longer works after upgrade to Windows 8.1

Upgraded to Windows 8.1. The Intel HD 4000 Graphics Driver no longer loads. Device manager reports an error (43). Can only use Generic Non PnP Monitor. Any word on when this will be fixed?

 

 

Driver version: 10.18.10.3316

Thinkpad W530

Retired Support Specialist
Posts: 1,090
Registered: ‎09-24-2013
Location: Bangalore
Views: 207
Message 2 of 2

Re: Intel Graphics no longer works after upgrade to Windows 8.1

Hi,

 

Welcome to Lenovo Community Forums!

 

I’m sorry to hear that Intel graphics driver is not working in your Lenovo ThinkPad W530 after updating to Windows 8.1.

 

Try updating your chipset drivers and ensure that you have enabled onboard graphics in BIOS. Try to install Windows 8 driver and check if it helps.

 

This issue has been discussed at Intel community forums and they are working with Microsoft to get this issue fixed. Hope they will resolve the issue on priority and come up with an update. As of now, the only work around is to roll back the system to Windows 8 and wait for an update or patch.

 

Best regards,

Mithun.



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