cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Bullshark
SCSI Port
Posts: 53
Registered: ‎08-13-2016
Location: US
Views: 11,944
Message 1 of 14

Intel Management Engine 11.0 Firmware Update

On my P50, when I check for updates with Lenovo Companion, it always tries to install Intel Management Engine 11.0 Firmware, and it downloads, says it failed when the little black command prompt opens, reboots, and then the update history said it was installed, yet Intel Management Engine 11.0 Firmware keeps popping up as an update. 

 

What is this update supposed to do? Why is it failing? Everything else on this computer is up to date.

Bullshark
SCSI Port
Posts: 53
Registered: ‎08-13-2016
Location: US
Views: 11,805
Message 2 of 14

Re: Intel Management Engine 11.0 Firmware Update

anyone know yet?

Community SeniorMod
Community SeniorMod
Posts: 3,340
Registered: ‎12-01-2007
Location: US
Views: 11,790
Message 3 of 14

Re: Intel Management Engine 11.0 Firmware Update

Hello,

 

Have you tried downloading the update directly from the page:


Name:  Intel Management Engine 11.0 Firmware for Windows 10 (64-bit), 8.1 (64-bit), 7 (64-bit) - ThinkPad P50, P70

URLhttp://support.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-p-series-laptops/thinkpad-p50...


and installing it manually?  Sometimes that works when an automated install does not, or gives you a more detailed error message.

 

Regards,

 

Aryeh Goretsky

 



I am a volunteer and neither a Lenovo nor a Microsoft employee.

L380 YogaP72 (20MB-*)P50 (20EN-*)S230u (3347-4HU)T23 (2648-LU7)T42 (2378-R4U)T43p (2678-H7U)T61p (6459-CTO)W510 (4318-CTO)W530 (2441-4R3)W530 (2441-4R3)X100e (3508-CTO)X120e (0596-CTO)X220 (4286-CTO)X250 (20CM-*)Yoga 370

  Communities:   English    Deutsche    Español    Português    Русскоязычное    Česká    Slovenská    Українська   Język Polski    Moto English

Bullshark
SCSI Port
Posts: 53
Registered: ‎08-13-2016
Location: US
Views: 11,760
Message 4 of 14

Re: Intel Management Engine 11.0 Firmware Update

thanks so much; it worked! Just curious; what does this app actually do?

Community SeniorMod
Community SeniorMod
Posts: 3,340
Registered: ‎12-01-2007
Location: US
Views: 11,746
Message 5 of 14

Re: Intel Management Engine 11.0 Firmware Update

Hello,

 

It's a "lights-out" style remote management tool for use in the enterprise.

 

Regards,

 

Aryeh Goretsky

 



I am a volunteer and neither a Lenovo nor a Microsoft employee.

L380 YogaP72 (20MB-*)P50 (20EN-*)S230u (3347-4HU)T23 (2648-LU7)T42 (2378-R4U)T43p (2678-H7U)T61p (6459-CTO)W510 (4318-CTO)W530 (2441-4R3)W530 (2441-4R3)X100e (3508-CTO)X120e (0596-CTO)X220 (4286-CTO)X250 (20CM-*)Yoga 370

  Communities:   English    Deutsche    Español    Português    Русскоязычное    Česká    Slovenská    Українська   Język Polski    Moto English

BBNtr
Fanfold Paper
Posts: 5
Registered: ‎04-02-2017
Location: US
Views: 8,957
Message 6 of 14

Re: Intel Management Engine 11.0 Firmware Update

I've tried every way suggested to get IME 11.0 firmware to update. After download, the install brings up a black dialog box and there is a line in red, but it disappears in a nanano second so I am unable to read it.  After the PC reboots, it says it has istalled, but it hasen't.  How imprtant is this FW update?  Can I just ignore it?

TR

Community SeniorMod
Community SeniorMod
Posts: 3,340
Registered: ‎12-01-2007
Location: US
Views: 8,950
Message 7 of 14

Re: Intel Management Engine 11.0 Firmware Update

Hello,


It is a security update, and those are important to install.  I would suggest calling Lenovo Customer Service at +1 (855) 253-6686 if you are in the United States and opening a ticket with technical support in order to troubleshoot why the update is failing.

 

Regards,

 

Aryeh Goretsky

 



I am a volunteer and neither a Lenovo nor a Microsoft employee.

L380 YogaP72 (20MB-*)P50 (20EN-*)S230u (3347-4HU)T23 (2648-LU7)T42 (2378-R4U)T43p (2678-H7U)T61p (6459-CTO)W510 (4318-CTO)W530 (2441-4R3)W530 (2441-4R3)X100e (3508-CTO)X120e (0596-CTO)X220 (4286-CTO)X250 (20CM-*)Yoga 370

  Communities:   English    Deutsche    Español    Português    Русскоязычное    Česká    Slovenská    Українська   Język Polski    Moto English

BBNtr
Fanfold Paper
Posts: 5
Registered: ‎04-02-2017
Location: US
Views: 8,828
Message 8 of 14

Re: Intel Management Engine 11.0 Firmware Update

Aryeh, my Yoga is out of warranty so Lenovo will not provide tech help. I can see why Apple gets such great ratings and Lenovo doesn't. Thank you for trying to help.
GTgamo
Token Ring
Posts: 198
Registered: ‎07-27-2016
Location: US
Views: 8,629
Message 9 of 14

Re: Intel Management Engine 11.0 Firmware Update

Are you referring to Lenovo not supporting out of warranty products, while Apple does?

Did you find any useful information? Everyone in the Lenovo forums can thank other members by clicking on the kudos star to the lower left.

Community SeniorMod
Community SeniorMod
Posts: 3,340
Registered: ‎12-01-2007
Location: US
Views: 8,469
Message 10 of 14

Re: Intel Management Engine 11.0 Firmware Update

Hello,

 

I do not know what Lenovo's support policy is for this particular update, but I would still suggest contacing them.

 

Regards,

 

Aryeh Goretsky

 



I am a volunteer and neither a Lenovo nor a Microsoft employee.

L380 YogaP72 (20MB-*)P50 (20EN-*)S230u (3347-4HU)T23 (2648-LU7)T42 (2378-R4U)T43p (2678-H7U)T61p (6459-CTO)W510 (4318-CTO)W530 (2441-4R3)W530 (2441-4R3)X100e (3508-CTO)X120e (0596-CTO)X220 (4286-CTO)X250 (20CM-*)Yoga 370

  Communities:   English    Deutsche    Español    Português    Русскоязычное    Česká    Slovenská    Українська   Język Polski    Moto English

Check out current deals!


Shop current deals

Top Kudoed Authors