cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
BryceYoder
Blue Screen Again
Posts: 2
Registered: ‎12-10-2019
Location: US
Views: 420
Message 1 of 4

Issues with new Thunderbolt 3 Gen 2 Dock

Hi All,

 

I recently received a Lenovo P53 for work along with a Thunderbolt 3 Gen 2 Workstation dock. I am having an issue with the docking station. It came with two power adapters, a 65W and a 230W, and right now when I plug in the 230W adapter the dock charges my computer but won't turn on the actual dock and run anything through it. But when I have the 65W adapter connected it will run the dock itself and I plug it into the laptop and it powers all of the screens, but it won't charge my laptop.

 

I can't seem to figure out how to get my 230W adapter to power the whole dock like I think it should be.

 

Any help would be greatly appreciated!

Guru
Posts: 2,148
Registered: ‎04-20-2008
Location: US
Views: 390
Message 2 of 4

Re: Issues with new Thunderbolt 3 Gen 2 Dock

Both PSUs are required at the same time. The 230W powers the laptop, the 65W powers the dock.


P53 XEON 2276 BIOS 1.19 OLED UHD 4K Multi-touch display, 96GB RAM, RTX5000, RAID 1, 1TB x 2 Samsung PM981, 1TB PM981, WWAN
P70 XEON 1505, BIOS 2.32, 4k Display, 64GB, M3000M NVIDIA GPU, RAID1 1TB Samsung PM981 PCIe-NVMe SSD x 2, 2x Samsung 850 Pro 1TB SSD. EM7455 WWAN
P1. BIOS 1.25,Xeon Processor, 4k UHD IPS multi-touch display, 32GB, PM981 1TB x 2, RAID1

I am not an employee nor an agent of Lenovo.
BryceYoder
Blue Screen Again
Posts: 2
Registered: ‎12-10-2019
Location: US
Views: 347
Message 3 of 4

Re: Issues with new Thunderbolt 3 Gen 2 Dock

Thank you for the answer! I actually did end up figuring that out after perusing a large number of sites and forums. Not sure why I didn't think to try that other than that it isn't "normal" to have two adapters to power something typically. Hopefully someone down the line can see this if they start making the same mistakes and assumptions as I did, and get an answer relatively quick.

 

Thanks again!

hubick
Punch Card
Posts: 13
Registered: ‎02-11-2015
Location: CA
Views: 175
Message 4 of 4

Re: Issues with new Thunderbolt 3 Gen 2 Dock

Edit: Nevermind, you seem to have the 40AN0230US, which the Lenovo Canada site doesn't seem to want to offer me :-(

 

And we're back...

Move delayed but still coming

Learn More

Check out current deals!


Shop current deals

Top Kudoed Authors