12-10-2019 06:19 AM
I recently received a Lenovo P53 for work along with a Thunderbolt 3 Gen 2 Workstation dock. I am having an issue with the docking station. It came with two power adapters, a 65W and a 230W, and right now when I plug in the 230W adapter the dock charges my computer but won't turn on the actual dock and run anything through it. But when I have the 65W adapter connected it will run the dock itself and I plug it into the laptop and it powers all of the screens, but it won't charge my laptop.
I can't seem to figure out how to get my 230W adapter to power the whole dock like I think it should be.
Any help would be greatly appreciated!
Solved! Go to Solution.
12-10-2019 12:54 PM
Both PSUs are required at the same time. The 230W powers the laptop, the 65W powers the dock.
12-11-2019 04:55 AM
Thank you for the answer! I actually did end up figuring that out after perusing a large number of sites and forums. Not sure why I didn't think to try that other than that it isn't "normal" to have two adapters to power something typically. Hopefully someone down the line can see this if they start making the same mistakes and assumptions as I did, and get an answer relatively quick.