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11-07-2019

IN

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Keyboard issue after sleep mode

2019-11-07, 22:43 PM

Hi

 

Recently motherboard of my ThinkPad P51 was replaced by Lenovo Service Center. After that just in a few days, the keyboard and mouse pad of my laptop does not work when I switch on my laptop. I have to press the power button for a long time to reboot it forcefully or use an external mouse to shut the laptop. Once I do this and restart my laptop, the keyboard and mousepad work fine. Can I get a solution to this problem?

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10505 Posts

01-02-2010

US

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Re: Keyboard issue after sleep mode

2019-11-08, 16:26 PM

After the repair, there must be a contact number in case of problems.  Call it.


Rich


I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo.
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