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Fubar0007
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Posts: 18
Registered: ‎06-10-2016
Location: US
Views: 149
Message 1 of 3

Laptop P 70 randomly shuts off

My usually reliable Lenovo P 70 has a habit of shutting down all by itself usually around 3:00 pm EDT. Thought it was a Windows 10 problem, and it may still be,  but I just installed an upgrade to Win 10, and the problem continues. Very annoying as can happen when working on Excel or on Outlook email. It just shuts off without any warning message.

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Social Support Agent
Social Support Agent
Posts: 397
Registered: ‎08-02-2018
Location: US
Views: 98
Message 2 of 3

Re: Laptop P 70 randomly shuts off

Hi Fubar0007! 

 

Welcome to the Lenovo forum discussion. 

 

Kindly open the Lenovo vantage app https://support.lenovo.com/us/en/solutions/ht505081?CID=ww:lenovosocial:20x9m6 and check for a system update. After that, run the hardware scan using the Lenovo vantage app and check for a result code. Let us know how it goes. 

 

In addition, does the issue only happen while you are using the MS Excel or MS Outlook? If yes, have you tried using a different app and check if the issue will occur? 

 

Regards,



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Community SeniorMod
Community SeniorMod
Posts: 9,494
Registered: ‎01-01-2010
Location: US
Views: 92
Message 3 of 3

Re: Laptop P 70 randomly shuts off

Random shutoffs are often caused by overheating.  I use TPFanControl (freeware) to monitor that if I think I might have a problem.


Rich


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