02-04-2018 12:37 PM
Just used Thinkvantage Update and Drivers tool to install the update referenced above.
For the present, I have disabled/hidden this update (even though it is listed as "critical").
If someone at Lenovo could respond to this message, I would like to know how to install this "critical" update without disrupting my (Win 7 64-bit) operating system.
02-06-2018 10:51 AM
I have installed that critical update on several ThinkPads here, and have not seen that error. Also, there is not any userinfo.dll file on my ThinkPads, either before or after the critical update. Where does this file exist on your PC? What are the properties of it? Any idea where it came from?
02-06-2018 02:26 PM
Any chance the update software may have corrupted that?
Any information you could provide on any of these factors (or all!) would of course be appreciated ...
02-06-2018 05:12 PM
The critical update about fingerprint is for this issue: https://support.lenovo.com/ch/en/solutions/len-15999
But I still have no idea about the error message you saw. If you want to try the update again, get a screenshot of the error message and I'll help find what the problem is.
02-06-2018 05:27 PM
Thanks for the swift response.
I read the bulletin.
Unless I am mistaken about the nature of "local nonadministrative access," Nobody EVER has such access to this system except me -- that is, I have a power-on system board password set, and scanning my fingerprint or keying my system password (not my Windows password) is the only gateway to starting the system and making Windows accessible.
I am the sole user and Administrator of this system, and there are no Guest users, password protected or otherwise.
Am I mistaken about the definition? About alternative ways to acquire local access? If so, I'll consider implementing the update (again). Otherwise, I think I'll leave the system in its current status.
Please advise ...
02-06-2018 05:50 PM
It is not just about other users. "Local non-administrative access" could also include malware or a virus running in your user account.