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80 Posts

01-02-2016

Switzerland

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Lenovo.Modern.ImController.PluginHost.exe Error on ThinkPad P70

2016-02-06, 19:16 PM

Hi,

 

This morning when I first started my computer my TrackPoint was unresponsive (I could not move the mouse) for few second but the TouchPad was working fine.

 

After rebooting I had the same problem. I checked the Event Viewer and I had 2 Error on Application log for Lenovo.Modern.ImController.PluginHost.exe 

 

1- .NET Runtime Error Application: Lenovo.Modern.ImController.PluginHost.exe
Framework Version: v4.0.30319 . At LenovoAudioPlugin.AudioAccess.RunCustomMonitor

 

2- Application Error Faulting application name: Lenovo.Modern.ImController.PluginHost.exe, version: 1.0.72.0,

 

I have checked all my Lenovo applications and they are working fine except the TrackPoint freeze.

 

Anyone has any idea how to fix this?

 

Thanks

 

Sepy

 

 

Moderator comment: Please don't post the same message(s) in multiple places as it splinters the discussion. Duplicate(s) removed.

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5603 Posts

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Re: Lenovo.Modern.ImController.PluginHost.exe Error on ThinkPad P70

2016-02-07, 15:56 PM

Community GuidelinesSearchPrivate MessagingENDEESPTRUUACZ-SKTRMoto
PM requests for individual support are not answered. If a post solves your issue, please mark it so.

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15 Posts

01-19-2016

GB

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Re: Lenovo.Modern.ImController.PluginHost.exe Error on ThinkPad P70

2016-02-08, 10:09 AM

Had this on my X1C 1st gen and my P70, its a dodgy hotfix not applying correctly from Microsoft Visual C++, stop the windows update service then clear c:\windows\softwaredistribution\download directory, reboot and force the system to look for updates, eventually it will install correctly and the problem goes away.

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80 Posts

01-02-2016

Switzerland

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Re: Lenovo.Modern.ImController.PluginHost.exe Error on ThinkPad P70

2016-02-08, 19:09 PM

Hi, 

 

Thank you.

 

I did that but window update didn't find anything. 

 

I checked the window update log and there was only one C++ security download for February.

 

I uninstall that manually. But Window update downloaded exactly the same thing.

 

The Errors are still there. 

 

Any other idea? 

 

Thanks

 

Sepy

 

 

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13 Posts

05-13-2014

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Re: Lenovo.Modern.ImController.PluginHost.exe Error on ThinkPad P70

2016-03-01, 13:16 PM

I am also experiencing this.

However, in my case, as other Modern Apps from Microsoft (Store, Photos, Calculator...) also don't launch, its a problem with Windows 10, which is know to Microsoft for quite some months...but unresolved

http://answers.microsoft.com/en-us/insider/forum/insider_wintp-insider_store/troubleshooting-windows-10-pc-metro-apps-not/29fb735f-1511-442a-a1c7-eb081e7524d9

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24 Posts

02-03-2016

GB

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Re: Lenovo.Modern.ImController.PluginHost.exe Error on ThinkPad P70

2016-03-04, 10:27 AM

Hello Sepy

 

I have been getting the same pair of messages after startup on my P70.  Until now I have been knocking off more irritating issues (and there have been quite a few, mostly down to W10, but this one is definitely for Lenovo).

 

Being a .Net developer the error below was one for which I knew where to look...

 

Application: Lenovo.Modern.ImController.PluginHost.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.BadImageFormatException

 

Most times this results where the assembly in question has a reference to another assembly, but the referenced assembly is built with a higher version of the .NET Framework.

 

So what did I find:

 

Contents of the folder where the faulting assembly resides:

 

Directory of C:\Program Files (x86)\Lenovo\ImController\PluginHost

04/02/2016 21:25 <DIR> .
04/02/2016 21:25 <DIR> ..
29/01/2016 00:28 157,128 Lenovo.Modern.CoreTypes.dll
29/01/2016 00:28 62,408 Lenovo.Modern.ImController.ImClient.dll
14/11/2015 01:08 74,696 Lenovo.Modern.ImController.ImClient.XmlSerializers.dll
29/01/2016 00:28 17,352 Lenovo.Modern.ImController.PluginHost.AppDomain.dll
29/01/2016 00:28 33,736 Lenovo.Modern.ImController.PluginHost.exe
29/01/2016 00:28 13,256 Lenovo.Modern.ImController.PluginHost.UnmanagedPluginShim.dll
29/01/2016 00:29 96,200 Lenovo.Modern.ImController.Shared.dll
29/01/2016 00:29 76,744 Lenovo.Modern.Utilities.dll
29/01/2016 00:29 37,832 Lenovo.Modern.Utilities.SystemUtilities.dll
9 File(s) 569,352 bytes
2 Dir(s) 823,868,030,976 bytes free

 

All files with same datetime except one.....  hmmmm

 

Using Jetbrains dotPeek (free) I can see that...

 

Lenovo.Modern.ImController.ImClient.XmlSerializers.dll is version 1.0.69.2 built on Framework 4.0 and has a reference to Lenovo.Modern.ImController.ImClient.dll version 1.0.69.2

 

But Lenovo.Modern.ImController.ImClient.dll is version 1.0.72.0 built on Framework 4.5.  I did not spot a direct reference  to Lenovo.Modern.ImController.ImClient.XmlSerializers.dll which means most likely they are using late binding.  So when they try to create an instance of a class in Lenovo.Modern.ImController.ImClient.XmlSerializers.dll that requires the reference to Lenovo.Modern.ImController.ImClient.dll it will throw a System.BadImageFormatException because Lenovo.Modern.ImController.ImClient.dll is built with a higher Framework version.

 

So it looks like a simple deployment error ( of the kind that would send my boss stratospheric ).

 

Someone from Lenovo please read this and let us know where we can get Lenovo.Modern.ImController.ImClient.XmlSerializers.dll version 1.0.72.0 built on Framework 4.5 and we will be able to make the error go away.

 

Here's hoping.....

 

Andy

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80 Posts

01-02-2016

Switzerland

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  • Message 7 of 14

Re: Lenovo.Modern.ImController.PluginHost.exe Error on ThinkPad P70

2016-03-04, 15:10 PM

Hello Andy,

Thank you for your explanation.

I hope some one from Lenovo will do something about this.

It is irritating.

Regards

Sepy

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02-03-2016

GB

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  • Message 8 of 14

Re: Lenovo.Modern.ImController.PluginHost.exe Error on ThinkPad P70

2016-03-04, 16:03 PM

Hi Sepy

 

Sadly it does not look like they will do anything helpful.  I created an e-ticket for the details I posted here and this is the response I got:

 

Good afternoon,
 
The errors received is caused by the Lenovo messenger program, something you do not need and probably you don’t use. Since this is the second case where you report software problems, you might want to reinstall Windows on the machine as it is clearly corrupted.
Also, please update the Lenovo Solution Centre and use the Lenovo System Update to scan for driver updates and install them.
 
As a side note, please be advised that the online system is made to report genuine hardware problems, not software issue. The warranty does not cover software support.
 
Best regards,
Richard
Lenovo Technical Support
 
I complained about his response and this was the follow up:
 
Good afternoon,
 
My response was to the point. Thank you for the details, but we don’t handle software issue, even if are caused by the preload applications. We only repair hardware problems, according to the terms and conditions of the warranty.
If you want to report a problem with the software, there is a feedback button on www.support.lenovo.com and it will get to the team that actually uploads the programs on the website.
 
Best regards,
Richard
Lenovo Technical Support
 
Regards
 
Andy
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80 Posts

01-02-2016

Switzerland

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  • Message 9 of 14

Re: Lenovo.Modern.ImController.PluginHost.exe Error on ThinkPad P70

2016-03-05, 17:28 PM

Hello Andy,

Thank you for info.

I agree it seems nothing will happen.

BTW Mr. Richard is very charming man.

Have a good weekend.

Regards,

Sepy

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6434 Posts

10-29-2009

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Re: Lenovo.Modern.ImController.PluginHost.exe Error on ThinkPad P70

2016-03-10, 13:39 PM

This issue seems to be caused by an obselete module not being removed from the latest build of Lenovo System Interface Foundation.  I don't think this issue causes any problem except for the 2 Event Viewer errors that are logged.  By the way, I see this issue here as well and I have asked SW team to fix it.  Sorry for the trouble.

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