cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Taziamoma
What's DOS?
Posts: 5
Registered: ‎10-25-2017
Location: US
Views: 1,300
Message 1 of 8

Lenovo P50 Boot White Screen Issue

https://drive.google.com/open?id=0ByBdRoT5jr9hUnFLMk1Pem1JZUk

 

Every time my computer shuts down or goes to sleep, I always get that white screen the first time then I have to completely turn off the Laptop and in some cases disconnected the battery to get it to work. What could be the issue?

Community SeniorMod
Community SeniorMod
Posts: 9,687
Registered: ‎01-01-2010
Location: US
Views: 1,274
Message 2 of 8

Re: Lenovo P50 Boot White Screen Issue

Are you still under warranty?-


Rich


I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo.
Taziamoma
What's DOS?
Posts: 5
Registered: ‎10-25-2017
Location: US
Views: 1,250
Message 3 of 8

Re: Lenovo P50 Boot White Screen Issue

Yes I do. I had already sent this in to Texas A & M University to fix a fried motherboard but it didn't fix the issue.
Taziamoma
What's DOS?
Posts: 5
Registered: ‎10-25-2017
Location: US
Views: 1,205
Message 4 of 8

Re: Lenovo P50 Boot White Screen Issue

Any ideas?
Community SeniorMod
Community SeniorMod
Posts: 9,687
Registered: ‎01-01-2010
Location: US
Views: 1,201
Message 5 of 8

Re: Lenovo P50 Boot White Screen Issue

This sounds more like a panel than a motherboard.  If it was under warranty, why wasn't it sent to Lenovo?


Rich


I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo.
ddox
Fanfold Paper
Posts: 11
Registered: ‎04-07-2017
Location: US
Views: 1,173
Message 6 of 8

Re: Lenovo P50 Boot White Screen Issue

If you haven't discovered it by now, this is an ongoing issue being discussed here:  https://forums.lenovo.com/t5/forums/v3_1/forumtopicpage/board-id/tp07_en/thread-id/69549/page/1

It is marked as 'solved' but it is very much not solved. The 'workaround' was to roll back your Intel HD Graphics driver until Microsoft released the Fall Creators update (which deleted everyone's previous drivers).  Now the workaround is to uninstall your Intel HD Graphics driver completely and download/install the previous version here:  https://pcsupport.lenovo.com/jp/en/products/laptops-and-netbooks/thinkpad-p-series-laptops/thinkpad-...

Taziamoma
What's DOS?
Posts: 5
Registered: ‎10-25-2017
Location: US
Views: 1,041
Message 7 of 8

Re: Lenovo P50 Boot White Screen Issue

Has there been a permanent fix for this yet? It's been a long time and since I rolled back my software, I cannot use fingerprint unlock.

Taziamoma
What's DOS?
Posts: 5
Registered: ‎10-25-2017
Location: US
Views: 586
Message 8 of 8

Re: Lenovo P50 Boot White Screen Issue

Does anybody know if the recent updates have fixed this issue yet? Mine still happens of and on.

Check out current deals!


Shop current deals

Top Kudoed Authors