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i2000s
HDMI
Posts: 307
Registered: ‎11-13-2010
Location: US
Views: 2,928
Message 1 of 11

Lenovo P50 doesn't support Windows 10 Creator Update?

I was installing the Windows 10 Creator Update (see reddit.com/r/windows) using the official ISO file as well as the Media Creating Tool downloaded from Microsoft website, but then it failed with error code 0xC1900101-0x20017 with a message :

"The installation failed in the SAFE_OS phase with an error during BOOT operation".

 

The update stuck at the booting splash screen, no hard disk activity, nothing moves. Tried a few times and tried different ways to install it, but nothing worked. I have enough space to install the update and the machine is having Ubuntu 16.04 as well as a recovery software on the system alongside Windows 10. No idea what is wrong. I was suspect BIOS or drivers for this issue.

 

Does anyone encounter this problem? 

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TPs own: X31 (2003), X61T, X200T, Tablet 2, P50 (2016); Win XP-10, Ubuntu8.04-16.04.
adamtoday
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Location: US
Views: 2,832
Message 2 of 11

Re: Lenovo P50 doesn't support Windows 10 Creator Update?

I upgraded to Windows creator with no problem, but after upgrade CPU and Fan usage goes high for doing simple tasks!  

i2000s
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Posts: 307
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Location: US
Views: 2,803
Message 3 of 11

Re: Lenovo P50 doesn't support Windows 10 Creator Update?

Could you shadow a light on how you upgraded to Creator Update which might be different from what I did? Thanks.

 

Sorry about the high CPU and memory cost. I hope Lenovo and Windows can work together to optimize the system.

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TPs own: X31 (2003), X61T, X200T, Tablet 2, P50 (2016); Win XP-10, Ubuntu8.04-16.04.
adamtoday
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Message 4 of 11

Re: Lenovo P50 doesn't support Windows 10 Creator Update?


@i2000s wrote:

Could you shadow a light on how you upgraded to Creator Update which might be different from what I did? Thanks.

 

Sorry about the high CPU and memory cost. I hope Lenovo and Windows can work together to optimize the system.


I got windows 10 creator update from here   it installed the update while I was working. Finally, it asked for a reboot and after few automatic reboot, windows upgraded to creator update. Nothing gets lost and all programs and setting left same as before.  P50 was connected to an external mouse, keyboard and monitor and HDD and everything went fine. FYI I don't have NVME SSD ( if it makes any difference). I only have few SATA SSDs.

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Message 5 of 11

Re: Lenovo P50 doesn't support Windows 10 Creator Update?

Hello,

 

Have you installed all device driver and firmware updates before attempting to upgrade to Windows 10 Creators Update?

 

Does any thing interesting show up towards the end of the "C:\$Windows.~BT\Sources\Panther\setuperr.log" log file?

 

Regards,

 

Aryeh Goretsky

 



I am a volunteer and neither a Lenovo nor a Microsoft employee.

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i2000s
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Posts: 307
Registered: ‎11-13-2010
Location: US
Views: 2,744
Message 6 of 11

Re: Lenovo P50 doesn't support Windows 10 Creator Update?


@goretsky wrote:

Hello,

 

Have you installed all device driver and firmware updates before attempting to upgrade to Windows 10 Creators Update?

 

Does any thing interesting show up towards the end of the "C:\$Windows.~BT\Sources\Panther\setuperr.log" log file?

 

Regards,

 

Aryeh Goretsky

 


The complete setuperr.log file has the following content, which seems to be a driver error yet Lenovo Companion told me every driver was updated before updating which I don't understand what is the cause:

 

2017-04-07 23:13:30, Error DU DU::CDUSession:Smiley Frustratedearch: Failed to set WU internal configuration property for targeted scans. hr = 0x80070057
2017-04-07 23:25:31, Error SP pSPRemoveUpgradeRegTree: failed to delete reg tree HKLM\SYSTEM\Setup\Upgrade[gle=0x00000005]
2017-04-07 23:26:40, Error CSI 00000001 (F) 80220008 [Error,Facility=FACILITY_STATE_MANAGEMENT,Code=8] #98713# from CWcmScalarInstanceCore::GetCurrentValue(options = 393216, status = '(null)', value = { type: 40972, bytes ( 12 ): 65006e002d00550053000000 })
[gle=0x80004005]
2017-04-07 23:27:20, Error CSI 00000002 (F) 80220008 [Error,Facility=FACILITY_STATE_MANAGEMENT,Code=8] #183889# from CWcmScalarInstanceCore::GetCurrentValue(options = 393216, status = '(null)', value = { type: 40972, bytes ( 12 ): 65006e002d00550053000000 })
[gle=0x80004005]
2017-04-07 23:27:43, Error [0x080831] MIG CSIAgent: Invalid xml format: FormatException: Component with display name: Plugin/{C939EC0F-2F56-4CE8-AF56-2336596A5FA7} already loaded __cdecl Mig::CMXEMigrationXml::CMXEMigrationXml(class Mig::CPlatform *,class UnBCL:Smiley Frustratedtring *,class UnBCL::XmlDocument *,class UnBCL:Smiley Frustratedtring *,class UnBCL:Smiley Frustratedtring *)
2017-04-07 23:31:16, Error [0x0808fe] MIG Plugin {526D451C-721A-4b97-AD34-DCE5D8CD22C5}: [shmig] Failed to get preferred homegroup with hr=0x80070490
2017-04-07 23:31:29, Error [0x0808fe] MIG Plugin {ff9c714f-b864-4f43-ae39-ec07d7385abe}: Root device 'ROOT\MULTIFUNCTION\0000' does not have driver.
2017-04-07 23:31:29, Error [0x0808fe] MIG Plugin {ff9c714f-b864-4f43-ae39-ec07d7385abe}: Root device 'ROOT\MULTIFUNCTION\0001' does not have driver.
2017-04-07 23:31:29, Error [0x0808fe] MIG Plugin {ff9c714f-b864-4f43-ae39-ec07d7385abe}: Root device 'ROOT\MULTIFUNCTION\0002' does not have driver.
2017-04-07 23:35:31, Error CSetupAutomation::Resurrect: File not found: C:\$WINDOWS.~BT\Sources\Panther\automation.dat[gle=0x00000002]
2017-04-07 23:35:31, Error SP CSetupPlatform::ResurrectAutomation: Failed to resurrect automation: 0x80070002[gle=0x00000002]

 


I don't have a folder called C:/ROOT. My P50 computer also has Ubuntu and a recovery software installed alongside Windows 10. Tried many approaches searched online, including unplugging USBs and external devices, checking system errors, cleaning up system files, using UEFI/legacy booting options, disable WIFI, no success with >10 trials so far. Any idea on how to fix this? 

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TPs own: X31 (2003), X61T, X200T, Tablet 2, P50 (2016); Win XP-10, Ubuntu8.04-16.04.
i2000s
HDMI
Posts: 307
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Location: US
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Message 7 of 11

Re: Lenovo P50 doesn't support Windows 10 Creator Update?

I just found the devices 'ROOT\MULTIFUNCTION\000X' are printer adapters. What about MIG Plugin {526D451C-721A-4b97-AD34-DCE5D8CD22C5}? GPU?
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TPs own: X31 (2003), X61T, X200T, Tablet 2, P50 (2016); Win XP-10, Ubuntu8.04-16.04.
i2000s
HDMI
Posts: 307
Registered: ‎11-13-2010
Location: US
Views: 2,605
Message 8 of 11

Re: Lenovo P50 doesn't support Windows 10 Creator Update?

I suspect this might be related to the fact that I have two disks, one is SSD where Windows 10 was installed and the other one is HDD where Lenovo installed a Windows 10 initially and got reformated later on. Anyone who has two disks got the same error while upgrading?

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TPs own: X31 (2003), X61T, X200T, Tablet 2, P50 (2016); Win XP-10, Ubuntu8.04-16.04.
adamtoday
SCSI Port
Posts: 107
Registered: ‎02-01-2016
Location: US
Views: 2,579
Message 9 of 11

Re: Lenovo P50 doesn't support Windows 10 Creator Update?


@i2000s wrote:

I suspect this might be related to the fact that I have two disks, one is SSD where Windows 10 was installed and the other one is HDD where Lenovo installed a Windows 10 initially and got reformated later on. Anyone who has two disks got the same error while upgrading?


I have three SATA SSDs and there was no issue with the update. (I cloned the OS from original Lenovo HDD and replaced the HDD with SSD later on )

 

If you are suspected issue is from HDD, a simple solution might be removing the HDD during the update. Also, try to reset the BIOS  to default settings first. and then disable as much hardware you can at BIOS and give it a try

 

If it could not help to solve the issue, I suggest creating a full image of your windows and data ( using Backup and Restore ( windows 7) software at the windows 10 control panel and normal file copy to another storage). Also, make sure you have a bootable Windows USB so you can use it for restore if things go wrong for any reason.   After that install fresh windows creators. If it goes well. then it shows issue is software related. Such as having Linux boot entry or some bad drivers or incompatible software and so on. If still, you were not able to install fresh windows, then it sounds like a hardware issue/incompatibility to me. Maybe there is an issue with the storage or another part of the device or the new  OS itself.

 

By the way, I found something funny at windows creator update that shows it is not bug-free!
2017-04-12_1221.pngWrong disk Capacity

2017-04-12_1220.pngLooks like windows is mixing my two SSDs label

That is very confusing but at the end, everything seems to be working right!

 

 

 

 

 

 

i2000s
HDMI
Posts: 307
Registered: ‎11-13-2010
Location: US
Views: 2,557
Message 10 of 11

Re: Lenovo P50 doesn't support Windows 10 Creator Update?

Ok, I accidentally fixed this problem. It might be related to how the booting process is defined and protected in BIOS and grub/UEFI. What I encountered is when I installed the Creator Update, I run out of space and Windows asked me to formate two "unformatted partitions" to have more space. So, I followed Windows' suggestion and did that. Then I reallized that the unformatted partitions are my Linux partitions! Upon restarting, I cannot boot into either Windows or Linux OS's on my SSD. So, I pressed F12 to go into the booting options, and selected the SSD partition to find the booting loader file. Surprisingly, it just booted up from the SSD and went on to the normal update process after my last trial of updating the Creator Update...

Of course, I had tried using an USB rescure stick to boot up the system before my eventual trial. But it just couldn't recognize my USB stick. After the update, I disabled Secure and Fast boot options and use Legacy booting process to boot up, then the computer recognized my USB LiveCD.

The stuck of the Windows Update while booting might have something to do with the setting of booting. I cannot further verify this, 'cause now I need to figure out how to recover my Linux partitions... I only have the swap and /boot partitions lost. I hope the chroot method will work for me! **bleep** it, Windows! How can you say the Linux partitions are UNFORMATTED???

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TPs own: X31 (2003), X61T, X200T, Tablet 2, P50 (2016); Win XP-10, Ubuntu8.04-16.04.

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