01-09-2017 09:43 AM
I recently purchased new Lenovo P50s, and when I was trying to call skype I mentioned that microphone doesn't work. I was reading guidelines on mic problems, but nothing changed. Then I was contacting support, it looks like they tried to reinstall driver but it didn't help. I connected external mic, and its working ok. They offer me to give to service center, but I don't really like this idea, because it will take a lot of time. Computer had Win 8 installed originally, but I didn't try mic on it. Did somebody met this problem and may have some resolution, maybe I should try to install some of specific driver which must be working on Win 10 or smth else.
01-09-2017 11:36 AM
Have you looked at lenovo settings app in win 10 and made sure that your mic is not disabled there? That app and hardware switch overrides the Win 10 settings it self and for instance will make skype not use it even if it's not muted in skype.