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aaronkagon
Paper Tape
Posts: 4
Registered: ‎10-03-2012
Views: 640
Message 1 of 7

Lenovo P70: Problem with Nvidia Quardo M5000M

Hello.

 

I have recently downloaded an update to the display driver for my P70 and upon restarting, I found out windows was giving me this error when I looked at the graphics card in device manager:

 

Windows has stopped this device because it has reported problems. (Code 43)

 

I dont know what I should do to correct the issue. 

 

At the moment, the computer is using the Intel graphics. 

 

Thank you in advance

caveman1
SCSI Port
Posts: 69
Registered: ‎07-30-2011
Views: 542
Message 2 of 7

Re: Lenovo P70: Problem with Nvidia Quardo M5000M

do a fresh install of the driver - it sounds like something went wrong - where did you grab the drivers ?

Former Employee
Posts: 1,664
Registered: ‎09-16-2014
Location: US
Views: 521
Message 3 of 7

Re: Lenovo P70: Problem with Nvidia Quardo M5000M

Think Engineering would like to better understand the issue you are experiencing. Would you mind providing the following information?

 

Model number:

Lenovo Preload:

BIOS version:

EC Firmware version:

The driver downloaded:

 

If you’d like to reinstall drivers, they can be found here:  http://support.lenovo.com/us/en/products/Laptops-and-netbooks/ThinkPad-P-Series-laptops/ThinkPad-P70

 

Thank you,

aaronkagon
Paper Tape
Posts: 4
Registered: ‎10-03-2012
Views: 406
Message 4 of 7

Re: Lenovo P70: Problem with Nvidia Quardo M5000M

Product Number: 20ERCTO1WW

Lenovo Preload: ?

BIOS Version: LENOVO N1DET77W (2.08 ), 8/3/2016


EC Firmware Version: ?

Driver Downloaded: NVIDIA Graphics Driver Version 369.49
aaronkagon
Paper Tape
Posts: 4
Registered: ‎10-03-2012
Views: 399
Message 5 of 7

Re: Lenovo P70: Problem with Nvidia Quardo M5000M

regarding where I downloaded the driver... driver grabbed from lenovo's drivers site

Former Employee
Posts: 1,664
Registered: ‎09-16-2014
Location: US
Views: 377
Message 6 of 7

Re: Lenovo P70: Problem with Nvidia Quardo M5000M

Aaronkagon,

 

I would recommend updating the following and then checking to see if the errors are resolved:

 

BIOS v2.10 released 10/12/16: http://support.lenovo.com/us/en/downloads/DS106085

NVidia Optimus Display Driver for Windows 10 v. 21.21.13.6909 / 20.19.15.4474 released 10/13/16: http://support.lenovo.com/us/en/downloads/DS105266

 

Thank you,

aaronkagon
Paper Tape
Posts: 4
Registered: ‎10-03-2012
Views: 343
Message 7 of 7

Re: Lenovo P70: Problem with Nvidia Quardo M5000M

Hi, I first updated the BIOS then I installed the display driver update.

I am still unable to get onto windows without going into safemode and disabling the quadro card then restarting.

My machine is under warranty so I am wondering if I could get a Lenovo technician to do some remote diagnostics as I have CAD work to do that requires my machine up and running.

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