cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Highlighted
jushne
Paper Tape
Posts: 1
Registered: ‎08-15-2016
Location: SE
Views: 506
Message 1 of 4

Lenovo ThinkPad P40 Yoga fingerprint scan stopped working for Windows 10

The fingerprint scan function stopped working yesterday for my computer. I googled for a solution and I found one I tried to follow it. One of the steps was to update the bios and I did and it worked for one hour or so and then stopped working again. I couldn't do the other steps at all since I don't have any software called Lenovo fingerprint manager pro on my computer and I can't find it anywhere online for Windows 10 either. Does anyone else has the same problem as me?

 

ccaasjf
Fanfold Paper
Posts: 15
Registered: ‎01-19-2016
Location: GB
Views: 463
Message 2 of 4

Re: Lenovo ThinkPad P40 Yoga fingerprint scan stopped working for Windows 10

Had the same problem with a P70, got an updated driver from MS which cured it for a while but it has now returned sadly.

Lenovo Employee hzfdbd
Lenovo Employee
Posts: 485
Registered: ‎03-11-2008
Location: CN
Views: 444
Message 3 of 4

Re: Lenovo ThinkPad P40 Yoga fingerprint scan stopped working for Windows 10

if you clear bios from BIOS, and delete fingers from Windows Hello. Would it work again?

What is the version of your OS and fingerprint driver ?
caveman1
SCSI Port
Posts: 69
Registered: ‎07-30-2011
Views: 414
Message 4 of 4

Re: Lenovo ThinkPad P40 Yoga fingerprint scan stopped working for Windows 10

both my p40 and p70 and have this issue - basically have to delete the drivers and clear the cache in the bios at least once a  month 

Check out current deals!


Shop current deals

Top Kudoed Authors