English Community

ThinkPad NotebooksThinkPad: P and W Series Mobile Workstations
All Forum Topics
Options

2 Posts

08-15-2016

SE

5 Signins

50 Page Views

  • Posts: 2
  • Registered: ‎08-15-2016
  • Location: SE
  • Views: 50
  • Message 1 of 4

Lenovo ThinkPad P40 Yoga fingerprint scan stopped working for Windows 10

2016-08-16, 7:08 AM

The fingerprint scan function stopped working yesterday for my computer. I googled for a solution and I found one I tried to follow it. One of the steps was to update the bios and I did and it worked for one hour or so and then stopped working again. I couldn't do the other steps at all since I don't have any software called Lenovo fingerprint manager pro on my computer and I can't find it anywhere online for Windows 10 either. Does anyone else has the same problem as me?

 

Reply
Options

20 Posts

01-19-2016

GB

40 Signins

208 Page Views

  • Posts: 20
  • Registered: ‎01-19-2016
  • Location: GB
  • Views: 208
  • Message 2 of 4

Re: Lenovo ThinkPad P40 Yoga fingerprint scan stopped working for Windows 10

2016-08-16, 12:43 PM

Had the same problem with a P70, got an updated driver from MS which cured it for a while but it has now returned sadly.

Reply
Options

827 Posts

03-11-2008

CN

1698 Signins

14874 Page Views

  • Posts: 827
  • Registered: ‎03-11-2008
  • Location: CN
  • Views: 14874
  • Message 3 of 4

Re: Lenovo ThinkPad P40 Yoga fingerprint scan stopped working for Windows 10

2016-08-17, 9:18 AM
if you clear bios from BIOS, and delete fingers from Windows Hello. Would it work again?

What is the version of your OS and fingerprint driver ?
Reply
Options

77 Posts

07-31-2011

133 Signins

1560 Page Views

  • Posts: 77
  • Registered: ‎07-31-2011
  • Location:
  • Views: 1560
  • Message 4 of 4

Re: Lenovo ThinkPad P40 Yoga fingerprint scan stopped working for Windows 10

2016-08-20, 5:07 AM

both my p40 and p70 and have this issue - basically have to delete the drivers and clear the cache in the bios at least once a  month 

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete