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1 Posts

05-25-2018

US

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  • Posts: 1
  • Registered: ‎05-25-2018
  • Location: US
  • Views: 130
  • Message 1 of 1

Lenovo Thinkpad Workstation Dock doesn't refresh remember Wacom Cintiq screen resolution

2018-05-25, 20:07 PM

Hi,

 

Do you know if the Thinkpad Workstation Dock is compatible with a Wacom Cintiq? I have to reset the resolution on the Cintiq everytime I restart, power on/off my laptop. I am pretty sure that it is the dock because after connecting the Cintiq tablet direcly to the laptop (fia an HDMI adapter) I have no issues with resolution reset. Something is happening in the dock so I wondered if anyone know if the dock is supposed to work perfectly with the Wacom tablet. I talked to a lady on the phone and she said that the dock is not compatible with the Cintiq but I have a hard time believing that since the ThinkPad is used by graphics people. It is the first time for me and Lenovo. I have always had Dell workstations. 

 

Also, I could not find a technical support email address. Could you provide one if you have used it in the past?

 

Thank you!

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