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hap50_new
Blue Screen Again
Posts: 1
Registered: ‎03-30-2017
Location: CA
Views: 1,800
Message 1 of 9

Lenovo sent p50 with DDR4 2400 Ram!!! Is that even compatible??

Hi All,

I just received my lenovo p50.

I had ordered it with i7-6700hq & 8gb 2133 ddr4.

However when I checked in CPU-Z about the memory and its model, it shows me that it is 2400 DDR4. Does this look ok?? I dont understand it since P50's technical spec says that the one that it supports is 2133 DDR4.

Also I called tech support and they told me that based on my serial number they have installed 2133 DDR4 and that is what is visible on their side. How is that even possible.

I checked it through different softwares and the part I can see installed is in the photo below. Searched for this part and it is 2400 Mhz

Can anyone please help on this and what should I do about it? I am worried.

 

Thanks,

image.png

 

Community SeniorMod
Community SeniorMod
Posts: 9,110
Registered: ‎01-01-2010
Location: US
Views: 1,772
Message 2 of 9

Re: Lenovo sent p50 with DDR4 2400 Ram!!! Is that even compatible??

2400 RAM is fine.  It will run at 2133 speed.  


Rich


I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo.
improwise
HDMI
Posts: 181
Registered: ‎06-14-2016
Location: SE
Views: 1,753
Message 3 of 9

Re: Lenovo sent p50 with DDR4 2400 Ram!!! Is that even compatible??

Guessing that Lenovo is now just shopping 2400 RAM for comming models so thus has not more 2133 memory modules. 

hap50_new1
Paper Tape
Posts: 3
Registered: ‎03-30-2017
Location: CA
Views: 1,742
Message 4 of 9

Re: Lenovo sent p50 with DDR4 2400 Ram!!! Is that even compatible??

Well I guess its my bad day, my id somehow was not unlinked or i dont know really what happened but it didnt let me login with my id.

So here i am with my new ID.(hap50_new1)

Thank you for your replies, my main concern is Lenovo is not even recognizing that they did this mistake. Here is what they told me on how they say that the ram added in my laptop is correct and is 2133 ddr4.

This is what I get from Lenovo's website by putting in my serial number. Now I really dont know what to make out of this.It even has those pictures of the RAM next to it, and they show it is 2133. But that is not what is installed in the PC and the Samsung Part number shown in those pictures in different from the one that CPU-Z says.

 

Can I install other memory of 2400 DDR4 or I should buy two new sticks of 2133DDR4 and go with it.

Capture.PNG

 

 

 

Capture2.PNGLenovo has this photo on its site with my service number

Community SeniorMod
Community SeniorMod
Posts: 9,110
Registered: ‎01-01-2010
Location: US
Views: 1,728
Message 5 of 9

Re: Lenovo sent p50 with DDR4 2400 Ram!!! Is that even compatible??

you can add either type.  they will work the same


Rich


I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo.
hap50_new1
Paper Tape
Posts: 3
Registered: ‎03-30-2017
Location: CA
Views: 1,661
Message 6 of 9

Re: Lenovo sent p50 with DDR4 2400 Ram!!! Is that even compatible??

Thank you for your reply. But wouldnt adding the new 2133 DDR4 would be a problem to an existing 2400 DDR4? It is essentially two ram running at two different frequencies, so wont the system have any issue with it?

I plan to add two new sticks and let this one be in the system. Should I bu 2133 or 2400?

Thank you!

DAVader
802.11n
Posts: 108
Registered: ‎09-05-2016
Location: US
Views: 1,640
Message 7 of 9

Re: Lenovo sent p50 with DDR4 2400 Ram!!! Is that even compatible??

No.

 

- Faster RAM will be downclocked to run at the same frequency (2133 MHz)

 

- Buy whichever is cheaper among 2133 / 2400. Normally, that would be 2133 MHz RAM but if you can find 2400 MHz on sale, you can get that instead. P51 will support 2400 MHz DDR4 RAM.

________________________________________________________________
P50 - Xeon E3-1535M v5 - 32 GB RAM - FHD display - Quadro M2000M - Win7 x64
ricccar
Punch Card
Posts: 21
Registered: ‎03-14-2017
Location: US
Views: 1,603
Message 8 of 9

Re: Lenovo sent p50 with DDR4 2400 Ram!!! Is that even compatible??

I installed in my P50 4 16GB DDR4 2400 Modules and had no problems so far.

 

hap50_new1
Paper Tape
Posts: 3
Registered: ‎03-30-2017
Location: CA
Views: 1,595
Message 9 of 9

Re: Lenovo sent p50 with DDR4 2400 Ram!!! Is that even compatible??

Thanks for the input and confirmation!

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