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nassyambasha
Paper Tape
Posts: 4
Registered: ‎11-02-2015
Location: SA
Views: 508
Message 1 of 8

Lenovo thinkpad w541 startup screen freezes

Dears,

 

Am using Lenovo ThinkPad w541, suddenly from last two days, the screen completely freezes at the welcome page of Lenovo. 

From the forums, I have seen some inputs - To remove the battery and by pressing the power button for 30+ seconds but no luck. 

I tried to enter Bios, Diagnostic menu but it hangs with the message "Entering Bios" etc. 

 

Can someone please look into this, what could be the problem?

 

 

Lenovo W541 Screen.JPG

Thank You

Enqueue
Punch Card
Posts: 19
Registered: ‎03-19-2019
Location: US
Views: 474
Message 2 of 8

Re: Lenovo thinkpad w541 startup screen freezes

I am not wise in the ways of Lenovo’s but I have seen this happen with a bad ram board, perhaps you could try the old pull one out at a time and try it trick?

 

One more thing: pull the hard drive and see if it will now boot the bios..

nassyambasha
Paper Tape
Posts: 4
Registered: ‎11-02-2015
Location: SA
Views: 471
Message 3 of 8

Re: Lenovo thinkpad w541 startup screen freezes

Definitely, I wanted to try some work around. Because this is my primary laptop. 

I have 32GB RAM and probably 4 slots or  2 slots not sure. I will randomly check by pulling them. 

 

Thank You for your suggestion. 

obivan
Paper Tape
Posts: 3
Registered: ‎04-11-2019
Location: AT
Views: 430
Message 4 of 8

Re: Lenovo thinkpad w541 startup screen freezes

I have the same problem

    yesterday 10.4.19 i ve been working with my w541 - went away - came back :

       suddenly the same situation as yours !

       the notebook shows the bios start Screen with the thinkpad logo

       it s stuck / freeze

       no bios access is possible

      

   could this be the windows updates - in the last day all my pcs needed or forced restarte due to windows updates?

 

my last updates (firmware a.s.o ) i did on 30.3.2019 to the latest driver / firmware  - before

    the 10.4.19 everything was fine

    might there be a Bug in the updates ?

 

i checked

    battery out / power off : powerbutton 30 sec: no reaction

    start : long hold Power button : no reaktion, no menue

    change RAM : Ram OK  : no reaction at restart : stuck

    change SSD: SSD OK : no reaction at restart : stuck

    CMos reset: Battery 30 min off, plug in restart: no reaction : stuck

    tried to access bios: no way ... you can wait for hours ...

    tried to check hardware: stuck in the check screen

    tried to wait for reboot : for hours : no reaction : stuck

   

 

    Please help - if 2 notebooks stuck nearly at the same time , the same way, there must be a bug

        there might be more w541 that stuck in the bios boot process, but maybe the users dont know about this forum.

 

 

does someone have a solution - I need my w541 - by now it was super reliable since I bought it (new)

    i did no firmwarupdate ! so i cannot understand this problem

 

 

thanks a lot

 

bye mike

nassyambasha
Paper Tape
Posts: 4
Registered: ‎11-02-2015
Location: SA
Views: 419
Message 5 of 8

Re: Lenovo thinkpad w541 startup screen freezes

Yes i believe same. Its issue with the recent update. Because after the updates exactly my laptop not working. 

 

My laptop is out of international warranty. When i tried to renew it Lenovo says there are no possible ways to renew warranty.  Maybe because of the country. 

 

So i proceeded with local laptop repair shop, they fixed it somehow and the issue is with VGA card. But my big question is, everything working well after the update why we encountered the issue? 

Enqueue
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Posts: 19
Registered: ‎03-19-2019
Location: US
Views: 399
Message 6 of 8

Re: Lenovo thinkpad w541 startup screen freezes

This sounds like a video driver update gone wrong, it seems like you would be able to enter safe mode to roll back the update or boot a recovery disc etc.

We have a W541 that is updated and had no issues.

(Windows 7 Pro, Samsung SSD)

obivan
Paper Tape
Posts: 3
Registered: ‎04-11-2019
Location: AT
Views: 390
Message 7 of 8

Re: Lenovo thinkpad w541 startup screen freezes

if you watch the screenshot it has nothing to do with windows - it s in the bios before windows starts; what did your laptop repair shop do ? did it reflash the systemboard bios, or grafic-card bios? if so how?

just for explanation: no bios is accessible , so it s not windows , it has nothing to do with a recovery disk


please need help
Enqueue
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Posts: 19
Registered: ‎03-19-2019
Location: US
Views: 386
Message 8 of 8

Re: Lenovo thinkpad w541 startup screen freezes

What operating system are you using? This is relevent to the updates you may have acquired.

Entering bios:
Immediately press F1 key 5-10 times after power on button is pressed.

Also try F1-F2 very quickly immediately after turning the power on.

 

From user manual:

1. Turn off your computer.
2. Repeatedly press and release the F12 key when turning on the computer. When the Boot Menu window opens, release the F12 key.
3. In the Boot Menu window, select the desired optical drive as the first boot device. Then, insert the rescue disc into the optical drive and press Enter. The rescue medium starts.

 

you have tried all of these things?

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