02-15-2017 08:19 AM
Good Morning, my computer's warranty is active and i have a problem. I have a Lenovo Thinkpad Workstation P70 top features. I bought this computer last year in US. and i guess that this machine is overheating on several processes when i'm rendering for example.
This computer register temperatures above 90o C (sometimes, peaks until 96) and think that isn't normal.
I work with autocad, 3dsmax 2016, lumion and photoshop.
Could anyone help me beacuse in my country (Costa Rica) it's impossible contact any lenovo's distributor and i don't if warranty applies here, (i think that this kind of computer has a worldwide service). By the way the chat isn't working too.
02-15-2017 12:36 PM
I think it has international warranty service. I show this number for Costa Rica 0-800-011-1029
02-20-2017 06:19 AM
The phone number doesn't work at all.
I tried to contact by support access but i have no response neither.
I've already reported this failure and i'm very concern because my warranty time is almost to expire.
Any advise will be grateful
02-21-2017 10:19 AM
Thanks for bringing this to our attention. It would appear that there have been some issues with atht number which should be resolved now. Could you please try again and let us know if you were able to reach support successfully.
Thanks in advance
English Community Leader
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