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Retired Guru
Posts: 993
Registered: ‎03-10-2009
Location: Michigan
Views: 6,241
Message 391 of 395

Re: TWO days EARLIER than the latest estimated date - just received W700ds shipping notice today


@jdmba wrote:

I got it today


Great! Smiley Happy

 


 New problem I cant get my sprint 4G USB wireless to work with it any suggestions?


Just one - try searching, then start a new thread if you find nothing that helps. Smiley Wink

 

Best regards,

Frank

 

 

---------

Results of Your Ideal Business-Class Laptop survey, concluded 2009-07-29.

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hsieh
Core Memory
Posts: 12
Registered: ‎12-11-2009
Location: California, USA
Views: 6,199
Message 392 of 395

UPS International shipping tracking system

Obviously UPS international shipping is even more confusing than the Lenovo's "estimated shipping date".

Just talked with UPS, according to them:

 

1. "DEPARTURE SCAN" doesn't really mean the shipment is departing from somewhere.

2. "THIS SHIPMENT IS WAREHOUSED UNTIL IT IS RELEASED BY CLEARING AGENCY" doesn't really mean the the shipment is physically "warehoused" in somewhere or "waiting for custom clearance".

3. The location such as "Louisville, KY, US" doesn't means the shipment is physically at "Louisville, KY, US".

 

It seems to me they just "scan" the shipment to entertain the people who are using the online tracking, and they can do the "scanning" from Louisville, KY, US even the shipment is still in Shanghai. 

 

Anyway, he told me that my shipment (W700ds) is still waiting for the "custom clearing" somewhere BUT he assured me that I will get the shipment by the end of tomorrow. It's hard to believe even he speaks English without any Indian accent, LOL!

 

BTW, I ordered two Hewlett Packard PCs just before Christmas in December. These two PCs were shipped from Shanghai via Fed Express. All I can say is Fed Express tracking system is much simple, effective and efficient  that makes you really wondering what exactly UPS is doing there on its international shipping tracking system.  

hsieh
Core Memory
Posts: 12
Registered: ‎12-11-2009
Location: California, USA
Views: 6,169
Message 393 of 395

Thanks to UPS for keeping me entertained

UPDATE (01/13): Within an hour after talking with UPS, they've decided to give me a bunch of "IMPORT SCAN" inputs on the online tracking list, and they promised that I will receive the package before the end of  tomorrow. 

  

UPDATE (01/14): Just talked to UPS and it turns out that they "misloaded" the package, and they have tried to re-route the package. Amazingly I was told that this is the second time happened to this particular package. Obviously the UPS internal tracking screen tells you more information than what we are getting from the online tracking list:  

 

UPDATE (01/15): Talked with UPS again this morning and found out that this Lenovo EXPEDITED package was in UPS Shanghai facility for 4 days (01/07 to 01/11), and in UPS main transit center in Louisville, Kentucky, for 3 days (01/11-15), from Kentucky to San Diego, California and the final delivery to the destination one day (01/15). Reason for the multiple idential scaning inputs (such as five of the "IMPORT SCAN") at the same location are basically due to "mishandling" (mis-sorting, mis-loading) of the package.   

 

SAN DIEGO,CA, US01/15/20103:57 P.M.DELIVERY
 01/15/20106:37 A.M.OUT FOR DELIVERY
 01/15/20105:45 A.M.ARRIVAL SCAN
 01/15/20105:18 A.M.DEPARTURE SCAN
 01/15/20104:24 A.M.ARRIVAL SCAN
 LOUISVILLE,KY,US01/15/20103:38 A.M.DEPARTURE SCAN
 01/15/201012:04A.M.IMPORT SCAN
 01/15/201012:01A.M.THIS SHIPMENT IS WAREHOUSED UNTIL IT IS RELEASED BY CLEARING AGENCY / RELEASED BY CLEARING AGENCY. NOW IN-TRANSIT FOR DELIVERY
LOUISVILLE, KY, US01/14/20105:03 A.M.THE SCHEDULED CONNECTION WAS MISSED
 01/14/201012:28 A.M.IMPORT SCAN
 01/14/201012:16 A.M.IMPORT SCAN
LOUISVILLE,KY,US01/13/201012:58P.M.IMPORT SCAN
 01/13/201012:52P.M.IMPORT SCAN
 01/13/201012:02P.M.IMPORT SCAN
ANCHORAGE,AK,US01/11/20104:07 P.M.DEPARTURE SCAN
 01/11/201012:19P.M.ARRIVAL SCAN
SHANGHAI, CN01/11/201011:10P.M.DEPARTURE SCAN
LOUISVILLE, KY, US01/10/201012:45P.M.THIS SHIPMENT IS WAREHOUSED UNTIL IT IS RELEASED BY CLEARING AGENCY
SHANGHAI, CN01/10/20101:30 A.M.DEPARTURE SCAN
SHANGHAI, CN01/08/20108:31 P.M.EXPORT SCAN
SHANGHAI, CN01/07/201010:11 A.M.ORIGIN SCAN
CN01/07/201011:58P.M.BILLING INFORMATION RECEIVED

 

dansplan
Fanfold Paper
Posts: 2
Registered: ‎01-04-2010
Location: Northern California
Views: 6,027
Message 394 of 395

Re: W500 shipping delays

Good ending to the saga (nice once in a while, right). Laptop shipped on 1/13 and I'm posting this message from it right now - only 2 days all the way from Hong Kong to California. So far, I like it!

Community Moderator
Community Moderator
Posts: 2,375
Registered: ‎01-21-2009
Location: DE
Views: 5,886
Message 395 of 395

sunsetting the 2009 shipping discussion

All,

 

We are sunsetting the 2009 shipping discussion thread, and starting a  -->new one for 2010 <--
 

Please continue the discussion of 2010 W series shipping thread order & fulfillment topics there.

 

Best regards

Yoga Home 900 - Yoga 2 11- Yoga tablet 2 all WIN 10 1809
Moto Z Play - Moto Z2 Play

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