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wta12
Paper Tape
Posts: 7
Registered: ‎04-27-2015
Location: US
Views: 267
Message 1 of 5

Order recovery media

Hi,

I am ordering Lenovo Recovery USB Media (Part Number 02EE552)  for my P50 (WinProx64 which currently downgraded to win7pro) but it stuck at Enter Customer Info where i could not click submit (greyed-out) although i checked "i am not robot". How to order  or i need to purchase it separately ? my P50 stills in warranty

Guru
Posts: 1,818
Registered: ‎07-21-2010
Location: US
Views: 242
Message 2 of 5

Re: Order recovery media

Maybe browser compatability problem?  You can also call support to order recovery media.  

 

https://pcsupport.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-p-series-laptops/thinkpad-...

 


 If a post answers your question, please mark it as an”Accepted Solution“!
 If a post helps you, please click the star to give it a "Kudo"!


 I do not work for, nor do I speak for Lenovo. I will not respond to unsolicited private messages. Questions belong in the forum so it may   help other forum members as well.
 T490, TP 25 Retro, X1 Yoga 3rd Gen, W510 850 EVO, A30p
 Retired 385D, A20p, A21p

Community SeniorMod
Community SeniorMod
Posts: 10,485
Registered: ‎01-01-2010
Location: US
Views: 233
Message 3 of 5

Re: Order recovery media

In U.S. support is 1-800-426-7378


Rich


I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo.
Community SeniorMod
Community SeniorMod
Posts: 3,491
Registered: ‎12-01-2007
Location: US
Views: 211
Message 4 of 5

Re: Order recovery media

Hello,


Have you tried using a different web browser?

 

Regards,

 

Aryeh Goretsky

 



I am a volunteer and neither a Lenovo nor a Microsoft employee.

L380 YogaP72 (20MB-*)P50 (20EN-*)S230u (3347-4HU)T23 (2648-LU7)T42 (2378-R4U)T43p (2678-H7U)T61p (6459-CTO)W510 (4318-CTO)W530 (2441-4R3)W530 (2441-4R3)X100e (3508-CTO)X120e (0596-CTO)X220 (4286-CTO)X250 (20CM-*)Yoga 370

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wta12
Paper Tape
Posts: 7
Registered: ‎04-27-2015
Location: US
Views: 206
Message 5 of 5

Re: Order recovery media

Yep, I tried with firefox and edge. All are same

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