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04-27-2015

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Order recovery media

2018-11-11, 9:48 AM

Hi,

I am ordering Lenovo Recovery USB Media (Part Number 02EE552)  for my P50 (WinProx64 which currently downgraded to win7pro) but it stuck at Enter Customer Info where i could not click submit (greyed-out) although i checked "i am not robot". How to order  or i need to purchase it separately ? my P50 stills in warranty

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2031 Posts

07-22-2010

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Re: Order recovery media

2018-11-11, 14:37 PM

Maybe browser compatability problem?  You can also call support to order recovery media.  

 

https://pcsupport.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-p-series-laptops/thinkpad-p50/contactus

 


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11291 Posts

01-02-2010

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Re: Order recovery media

2018-11-11, 17:55 PM

In U.S. support is 1-800-426-7378


Rich


I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo.
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3818 Posts

12-02-2007

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Re: Order recovery media

2018-11-12, 4:29 AM

Hello,


Have you tried using a different web browser?

 

Regards,

 

Aryeh Goretsky

 



I am a volunteer and neither a Lenovo nor a Microsoft employee.

L380 YogaP72 (20MB-*)P50 (20EN-*)S230u (3347-4HU)T23 (2648-LU7)T42 (2378-R4U)T43p (2678-H7U)T61p (6459-CTO)W510 (4318-CTO)W530 (2441-4R3)W530 (2441-4R3)X100e (3508-CTO)X120e (0596-CTO)X220 (4286-CTO)X250 (20CM-*)Yoga 370

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12 Posts

04-27-2015

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  • Message 5 of 5

Re: Order recovery media

2018-11-12, 5:26 AM
Yep, I tried with firefox and edge. All are same
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