04-05-2016 12:06 AM
I've had my P70 for about two months now, and the trackpad is still shedding small sand-like particulates during use; they grind under the fingers and are very annoying to constantly clear out. It is definitely not dust, none of my other previous (or current) laptops have this symptom.
Has anyone else experienced this on the P-series trackpads, and if so, what was your solution?
04-06-2016 03:11 PM
I tried to take some photos, but the particulates are so small they're hard to make out in photos. I do see a small glint by eye, though, and those go away after wiping.
I see these same glinting particles in the trackpack material, so i'm confident they are coming from the trackpad surface.
04-10-2016 03:00 AM
Thanks for the additional info. Anyone feel it on their P70?
I think I'll have to ask lenovo to come and replace the trackpad. This is quite annoying to use as-is...good thing for the in-home warranty, although it shouldn't be required for something like this...this just shouldn't happen on a new machine.
04-10-2016 05:03 AM
I can see the glint of particles, but nothing is shedding on my P70. Are you sure that it is coming from the trackpad?
04-28-2016 01:44 AM
Yes, I am sure. I don't have it on any of my other laptops with trackpads.
Lenovo, could you comment on this issue? I've had this laptop for many months now, and the problem hasn't been reducing.
12-01-2016 02:13 AM
I also just tried out a second P70 and a P50 -- they all exhibit the same problem of small particulates coming off of the trackpad. That's 3 out of 3 machines.
Anyone else seeing this as well?
12-01-2016 10:00 AM
P50/P70 touchpads are made of a glass-like material that shouldn't shed any particulates.
I use my Touchpad only ocassionaly and it's totally smooth. TP surface should remain smooth regardless of how frequently is used, though (except for abuse, of course)
We have many Thinkpads at work and, after asking their users, none of them have this particular issue.
I would definitely contact Lenovo on this as it doesn't feel normal (no pun intented)
12-01-2016 01:24 PM
Interesting -- are there two trackpad versions? The 3 P-series laptops i've tried have definitely NOT been a glass trackpad. My macbook trackpads are more like glass, but they're very different than the P series.
The P series are made from a seemingly composite material -- the closest analogy i can think of being a wood particle board that's been sanded down smooth. Those particles (the shiny glints in the trackpad) are what are coming out and constantly frustratingly rolling under the fingertips (they're kind of sharp and angled pieces).
Thanks for checking with your team.