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51 Posts

06-04-2015

US

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P1 AC-9560 WiFi Issues...Windows 10 Pro

2018-11-12, 16:31 PM
Anyone have Windows driver go south on this card, or an outright failure?
 
Was just working and noticed the wifi dropped out. Device Manager said the card could not start (code 10). I uninstalled it (leaving the drivers) ... rebooted ... no change. Did so again, but this time, deleted the drivers ... rebooted ... and it's back and operational.
 
So ... just a driver issue? Or is my card wonky? Machine is less than a month old. It's been rock solid since I got it.
 
TIA!
 
-kj-
P1: 8850H, FHD, 16gb, 512gb, P2000, IR Camera, Windows 10 Pro
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4 Posts

11-18-2018

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Re: P1 AC-9560 WiFi Issues...Windows 10 Pro

2018-11-18, 21:14 PM

I'm also having this problem.  Lots of wifi issues with the P1.  On ethernet thigns are flawless.  On wifi i get constant dropouts, ssh issues, and all sorts of intermittant problems.

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51 Posts

06-04-2015

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Re: P1 AC-9560 WiFi Issues...Windows 10 Pro

2018-11-18, 21:19 PM
Sorry to hear of your troubles. Mine has been fine since I uninstalled/reinstalled the card in Device Manager. Have you tried that?
P1: 8850H, FHD, 16gb, 512gb, P2000, IR Camera, Windows 10 Pro
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4 Posts

11-18-2018

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Re: P1 AC-9560 WiFi Issues...Windows 10 Pro

2018-11-18, 21:26 PM
I have not. But i'll definitely try that. I'm also trying to download the latest intel drivers from here: https://www.intel.com/content/www/us/en/support/products/99446/network-and-i-o/wireless-networking/intel-wireless-products/intel-wireless-9000-series/intel-wireless-ac-9560.html
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51 Posts

06-04-2015

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Re: P1 AC-9560 WiFi Issues...Windows 10 Pro

2018-11-18, 21:28 PM
I would not use those - only Lenovo's.

Remove the card in Device Manager, choose to DELETE the drivers, then reboot...LMK!
P1: 8850H, FHD, 16gb, 512gb, P2000, IR Camera, Windows 10 Pro
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13 Posts

10-15-2018

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Re: P1 AC-9560 WiFi Issues...Windows 10 Pro

2018-11-19, 19:05 PM

this is a stupid question, but what card are you referring to?  How do i delete the card and reinstall?  Thank you.  

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51 Posts

06-04-2015

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Re: P1 AC-9560 WiFi Issues...Windows 10 Pro

2018-11-19, 19:09 PM

You need to access it via Device Manager, right-click, delete and chooe to nuke the drivers. Connect to a wired network so Windoze can grab the driver it needs, then restart.

P1: 8850H, FHD, 16gb, 512gb, P2000, IR Camera, Windows 10 Pro
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13 Posts

10-15-2018

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Re: P1 AC-9560 WiFi Issues...Windows 10 Pro

2018-11-19, 19:42 PM

Perfect.  Thank you.  

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1 Posts

03-21-2019

GY

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Re: P1 AC-9560 WiFi Issues...Windows 10 Pro

2019-03-21, 12:41 PM

I've had this happen twice - in both cases, physically removing & replacing the card resolved the issue - the first time, I tried uninstalling & reinstalling the drivers, but that did not solve the problem, I don't recall if I deleted the drivers.

 

This is the only issue I've had with the unit, and I'm considering having the card replaced under warranty.

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0 Posts

01-24-2020

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Re: P1 AC-9560 WiFi Issues...Windows 10 Pro

2020-01-24, 19:14 PM

So i had this same exact issue and I scoured the internet for a solution . Did  all kinds of resets , refesh ip , delete and reinstall the driver, change dns settings , trued older and newwer drivers , from both lenvo and intel website. literally almost everything . The thing that fixed it for me is wired but it has been working flawlesly for me . So this is what I did : 

 

Connect to my network pushing the WPS button on my wifi router instead of typing in the passwords. I am not sure what it is but i guess windows gets to get the settings straight from the router or something . 

 

Anyway , I usually do not type up long solutions but i figured that this might help out others in teh same boat as me . Kind of my way to say thanks to the internet community that usually have the answers .

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